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NXT coins still haven't arrived at Bittrex after 24 hours  
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Author Topic: NXT coins still haven't arrived at Bittrex after 24 hours  (Read 559 times)

famoussas1

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NXT coins still haven't arrived at Bittrex after 24 hours
« on: January 17, 2018, 07:42:56 am »

Hi,

I've transferred my NXT coins to my bittrex account and after 24 hours and 1454 confirmations on the blockchain they still haven't arrived.

I start to think I did something wrong and that would be that I've added the message code to the 'public key' field instead of the 'notes' field.

Wasn't I supposed to do this and are my coins gone or do I need to wait a bit longer?
 
Thanks in advance!
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Jose

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Re: NXT coins still haven't arrived at Bittrex after 24 hours
« Reply #1 on: January 17, 2018, 03:56:22 pm »

If you didn't attach the proper message to the transaction when depositing NXT to Bittrex, open a support ticket at Bittrex and provide them as many details of the transaction as you can. They'll eventually manually credit your NXT to your account there (althought it may take some time for Bittrex to process your ticket)
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famoussas1

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Re: NXT coins still haven't arrived at Bittrex after 24 hours
« Reply #2 on: January 17, 2018, 04:52:30 pm »

Thanks Jose, I've just opened a support ticket at Bittrex with every little detail I have. Will let you know if it works out;-).
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