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Exchange > Shape Shift > Shift button - Where does the Nxt dissapear to? singapore
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Author Topic: Exchange > Shape Shift > Shift button - Where does the Nxt dissapear to?  (Read 831 times)

ericjarvies

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Earlier I attempted to transfer Nxt to BTC using the Exchange > Shape Shift menu, and select on the 'shift' button on the Bitcoin line/row.

Upon doing so, I added the Nxt amount, and my BTC account number, and pressed send.  However, it did not send to my BTC account, instead, it seemed to have sent it to a new Nxt account.

When I switch to that account, it tells me it is "Your Account" and it shows the amount of Nxt I sent.  But there is no way for me to do anything... I do not have the passphrase for this account, and it will not let me create a passphrase, not will it let me send a message or anything else.

What happened?  Please advise.

=====

UPDATE;

After a couple of hours it finally worked.  The problem was, I did not use a Shape Shift BTC address, instead, I used a Bitso address.  In the Nxt GUI under the Shape Ship Coin Exchange, when the user clicks the 'shift' button, the subsequent form field window does not indicate that the user should use a Shape Shift BTC address.  In fact, no where does it indicate this.  Of course, I filed this post, and I also filed a support ticket with Shape Shift, fearing I had lost a couple hundred dollars, and figuring those funds must have been transferred into an account under the control of Shape Shift.  It appears they intelligently handled the problem, in that if a non Shape Shift BTC address is used, it deposits into a provisional Nxt account (under Shape Shift's control), until such a time it can be processed (automatically, manually, or otherwise).

So anyone else looking to transfer Nxt out of their Nxt account, when using Shape Shift... use one of their BTC addresses if you want immediate results, else,expect to wait a couple of hours (perhaps more or less) if using some other BTC address.
« Last Edit: October 03, 2017, 11:33:53 am by ericjarvies »
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RedButterfly

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Re: Exchange > Shape Shift > Shift button - Where does the Nxt dissapear to?
« Reply #1 on: November 17, 2017, 01:28:39 am »

You didn't use ShapeShift directly? You could just visit their website and save yourself all the problems than... .
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