Nxt Forum

Please login or register.

Login with username, password and session length
Advanced search  

News:

Latest Nxt Client 1.11.2 - Announcement for Ardor (Nxt 2.0) is here. Ardor Tokens have been released!

Pages: [1]

Author Topic: Mods please advise! Secure Asset Exchange funds BTC deposited & no NXT....  (Read 735 times)

brummie

  • Newbie
  • *
  • Offline Offline
  • Posts: 2
    • View Profile
  • Karma: +0/-0

Hi there

Thought this deserved a new thread in the actual SAE area of forum.  Quite a few of us have deposited funds by BTC, no NXT received to SAE account.  I did this 2 days ago now.  Btw I'm certain I'm logged in correctly and have checked everything thoroughly.  The BTC is just sitting in the (correct) BTC transfer-in address untouched.  But it's lost to me unless i get this sorted, & i wanted to buy Nemstake this week before the deadline.  No reply to message on SAE.

Can whoever runs SAE pay or refund our money please!!

My BTC transaction ID   c07543a7c556f685c1445e88589c484661c293761d42fffaa7b93f8c77d28de6

Thanks

John
« Last Edit: November 23, 2014, 03:11:27 pm by brummie »

brummie

  • Newbie
  • *
  • Offline Offline
  • Posts: 2
    • View Profile
  • Karma: +0/-0

Ok thanks Sergey - all sorted now

jk

HouseOP

  • Full Member
  • ***
  • Offline Offline
  • Posts: 125
  • CORE & Core Media
    • View Profile
    • CORE MEDIA
  • Karma: +8/-15

Hi guys
I placed an order using the bitcoin ‘Instant Buy’ mechanism this morning and sent 2 btc to cover plus extra for my account

txid a171c39efd1b5a4baaefe208e9d1dc2de513d48498df170318179eef61a06492

That was approximately 6 hours ago.
I can see it untouched also but unfortunately I cannot see any conversion taking place in the ‘Bitcoin Conversions’ area of my Open Orders.

If you could look into this it would be much appreciated.
CORE ... The Principal CORE Group Asset.
Harnessing The Benefits Of Technology For The Good Of Humanity
CORE MEDIA

SAE

  • Board Moderator
  • Jr. Member
  • ****
  • Offline Offline
  • Posts: 20
    • View Profile
  • Karma: +8/-0

Sure, we will be glad to look into it. The first step is making sure that you are logging in with the exact same username/password combination that you registered with, spacing and capitalization does matter. Please make sure you are logging in correctly and let us know.

sitalex

  • Newbie
  • *
  • Offline Offline
  • Posts: 1
    • View Profile
  • Karma: +0/-0

hi guys, i have made a BTC but no NXT received.

My BTC transaction ID 91359e77d05385df6510728e9d0bb293f64decd6cb2ea7824691fc96b58be414
i'm with the same user and i'm using the same password can be the problem because the btc adress that was showing and the btc adress that was copy in the clipboard was not the same i used the showing one... at this point what i can do?
Pages: [1]