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Multigateway User Support Thread singapore
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Author Topic: Multigateway User Support Thread  (Read 240986 times)

gaman

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Re: Multigateway User Support Thread
« Reply #360 on: August 26, 2014, 01:43:15 am »

Hi

I withdraw 1.35 btc using mgwBTC ... until now I didn't receive the btc.  Please check my transfer.

Txn ID: 14813498289282189700

Nxt Account: NXT-NFQN-NE8J-75TW-75LRD

Thanks!
it appears you are using the old version of MGW GUI :(
please post token from this acct and the BTC address you want the withdraw to go to, I will have to do it manually

Oh man! Sorry for the hassle!!! I know you are very busy man.  First time using this mgwBTC.

BTC Address: 1HU1a7TDaVtfLx2DKrd2LUAASLxNdWfD6x

Generated Token:
2c8luadjjmh89k1dogd6km7u8i4jl2ti9ta0efu4oknsqh2gd7t5o4hgg82da901eoof5i5mjdnan9c0umnfg4t5p7c6a0l3qmpm398kc640u411sb4adapr2cvqt1pu71lnproms0j8u6o6qgl0u3mg0o84irjh


Thanks very much!
its ok, the first time I send it manually: 9857fbc414e9e0263aae7f939c069eb79d146083d93603ed4f773f3215a834fd
but the second time (if it happens) becomes a donation to MGW :)
So far I have made 60 cents USD!

James

Thanks very much!!! I will definitely be more careful the second round.  I got the BTC.  I think a lack of warning message maybe the cause.  Because I was waiting for the OK message in the multigateway.org to say that you can use it already.  But the message never say to update to the new UI.
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NXTChangeNet

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Re: Multigateway User Support Thread
« Reply #361 on: August 26, 2014, 02:06:23 am »

Hello! I generated BTC deposit number in MGW, sent BTC and after 6 confirmations I not receive mgwBTC. What I do need?

did you get the arbitrary message?

If yes, just wait. The mgwBTC will come.

If not, wait 1 more hour and post your NXT account here, so the devs can help you.

Thank you. I receive it. All good.
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mrcryptouser

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Re: Multigateway User Support Thread
« Reply #362 on: August 26, 2014, 06:45:24 am »

sent 1.6 btc to address 39sHJSa6eBvhqZ5YuqdM3ypZ3XThRsa7pG on mgw. has 7 confirmations at the time of this post. I can wait another hour though
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gaman

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Re: Multigateway User Support Thread
« Reply #363 on: August 26, 2014, 06:59:22 am »

I updated now to the latest gui.  I tried withdrawing 0.0005 (test withdrawal) .. but still it didn't arrive after 4 hours now.

Txn Id: 15355955900937122882
Nxt Account: NXT-NC6X-MUDB-7TY5-8RKM7

I am interested to know why.
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marcus03

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Re: Multigateway User Support Thread
« Reply #364 on: August 26, 2014, 07:27:53 am »

Seems stuck. Last withdrawal processed seems to be 6 hours ago with at least 5 withdrawals still pending:

https://nxtblocks.info/#section/accountId/NXT-JXRD-GKMR-WD9Y-83CK7

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jl777

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Re: Multigateway User Support Thread
« Reply #365 on: August 26, 2014, 08:38:27 am »

Seems stuck. Last withdrawal processed seems to be 6 hours ago with at least 5 withdrawals still pending:

https://nxtblocks.info/#section/accountId/NXT-JXRD-GKMR-WD9Y-83CK7
one of the servers got out of sync, restarting

time passes...
I saw a bunch of tx go out. hopefully it is all caught up
need to recharge, back in some hours, plz be patient if things are stuck. if they are they wont fix themselves until I am back online
« Last Edit: August 26, 2014, 09:42:49 am by jl777 »
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nextcafe

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Re: Multigateway User Support Thread
« Reply #366 on: August 28, 2014, 02:38:43 am »

So I just started with the MGW host and I don't see the Nxt Services tab. What am I doing wrong?
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eimon

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Re: Multigateway User Support Thread
« Reply #367 on: August 28, 2014, 03:13:41 am »

I'm waiting on a deposit with 17 confirmations at this point. TX no. 13bd3ab34b6012cb2a9d51e6c92654ff321a941f303f431bfab7fc1e9315df97

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jl777

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Re: Multigateway User Support Thread
« Reply #368 on: August 28, 2014, 03:24:53 am »

I'm waiting on a deposit with 17 confirmations at this point. TX no. 13bd3ab34b6012cb2a9d51e6c92654ff321a941f303f431bfab7fc1e9315df97
sorry, I was developing on the dev servers and it got the MGW out of sync
I stopped my tests and restarted MGW
should complete in half an hour
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blackyblack1

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Re: Multigateway User Support Thread
« Reply #369 on: August 28, 2014, 06:06:25 am »

So I just started with the MGW host and I don't see the Nxt Services tab. What am I doing wrong?
Clean cache in your browser and try again.
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eimon

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Re: Multigateway User Support Thread
« Reply #370 on: August 28, 2014, 02:52:49 pm »

I'm waiting on a deposit with 17 confirmations at this point. TX no. 13bd3ab34b6012cb2a9d51e6c92654ff321a941f303f431bfab7fc1e9315df97
sorry, I was developing on the dev servers and it got the MGW out of sync
I stopped my tests and restarted MGW
should complete in half an hour

Thanks, deposit went through.
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LeChatNoir

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Re: Multigateway User Support Thread
« Reply #371 on: August 28, 2014, 02:57:08 pm »

How long do we have to wait for LTC to be back up again? I've a pending deposit and i need those LTC.
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jl777

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Re: Multigateway User Support Thread
« Reply #372 on: August 28, 2014, 03:14:46 pm »

How long do we have to wait for LTC to be back up again? I've a pending deposit and i need those LTC.
I reenabled LTC on my dev servers. This will hopefully process the withdraw, did you use the latest GUI?
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Dervish

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Re: Multigateway User Support Thread
« Reply #373 on: August 28, 2014, 03:44:34 pm »

Hm... I have sent btc to generated MGW address and receiwed arbitrary message but do not received btcmgw assets.

I have 1.2.6 version.
Usualy I have receve two transaction in the same block Arbitrary Message and Asset Transfer. But this time Arbitrary Message only.
« Last Edit: August 28, 2014, 03:52:50 pm by Dervish »
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LeChatNoir

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Re: Multigateway User Support Thread
« Reply #374 on: August 28, 2014, 03:50:08 pm »

I've just updated to Nxt Services Plugin BETA v1.4.5 + Nxt Client 1.2.7 Windows Installer from http://multigateway.org/
LTC is not even available, it's BTC and BTCD only
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valarmg

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Re: Multigateway User Support Thread
« Reply #375 on: August 28, 2014, 04:10:26 pm »

Hm... I have sent btc to generated MGW address and receiwed arbitrary message but do not received btcmgw assets.

I have 1.2.6 version.
Usualy I have receve two transaction in the same block Arbitrary Message and Asset Transfer. But this time Arbitrary Message only.
How long have you been waiting? It's not enough that you have updated to Version 1.2.6, you also have to update the MGWLite part of the software. So either NRS1.2.6+MGWLite 1.4.4, or the very latest, NRS1.2.7+Nxt Services Plugin BETA v1.4.5. If you are using MGW, only update from multigateway.org website, don't update as normal, or else you can expect problems.

If it's the case that you were using the old MGWLite, then you'll need to post
1. Transaction ID
2. Nxt account
3. Generate a token from Nxt account to prove you own it
4. BTC address you want to send to.

Then jl777 can do the withdrawal manually, but make sure to update the software to the correct version for next time.
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Dervish

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Re: Multigateway User Support Thread
« Reply #376 on: August 28, 2014, 04:15:47 pm »

How long have you been waiting?
35 blocks after Arbitrary Message.

It's not enough that you have updated to Version 1.2.6, you also have to update the MGWLite part of the software. So either NRS1.2.6+MGWLite 1.4.4, or the very latest, NRS1.2.7+Nxt Services Plugin BETA v1.4.5. If you are using MGW, only update from multigateway.org website, don't update as normal, or else you can expect problems.
I have installed NRS 1.2.6 and than MGWLite 1.4.4. And I have used it alot and everything was ok. For exampple, today I have deposited BitcoinDark. It was ok.
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valarmg

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Re: Multigateway User Support Thread
« Reply #377 on: August 28, 2014, 04:19:33 pm »

How long have you been waiting?
35 blocks after Arbitrary Message.

It's not enough that you have updated to Version 1.2.6, you also have to update the MGWLite part of the software. So either NRS1.2.6+MGWLite 1.4.4, or the very latest, NRS1.2.7+Nxt Services Plugin BETA v1.4.5. If you are using MGW, only update from multigateway.org website, don't update as normal, or else you can expect problems.
I have installed NRS 1.2.6 and than MGWLite 1.4.4. And I have used it alot and everything was ok. For exampple, today I have deposited BitcoinDark. It was ok.

Sounds like it's all good on your side. It's possible that one of the servers went down and has to be restarted. You'll just have to wait until jl777 gets here.
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Dervish

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Re: Multigateway User Support Thread
« Reply #378 on: August 28, 2014, 04:23:06 pm »

How long have you been waiting?
35 blocks after Arbitrary Message.

It's not enough that you have updated to Version 1.2.6, you also have to update the MGWLite part of the software. So either NRS1.2.6+MGWLite 1.4.4, or the very latest, NRS1.2.7+Nxt Services Plugin BETA v1.4.5. If you are using MGW, only update from multigateway.org website, don't update as normal, or else you can expect problems.
I have installed NRS 1.2.6 and than MGWLite 1.4.4. And I have used it alot and everything was ok. For exampple, today I have deposited BitcoinDark. It was ok.

Sounds like it's all good on your side. It's possible that one of the servers went down and has to be restarted. You'll just have to wait until jl777 gets here.
Ok. I have received message from jl777. He said "MGW servers are restarting. They should process your deposit within an hour."

Upd: Everything is ok.
« Last Edit: August 28, 2014, 06:05:47 pm by Dervish »
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allwelder

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Re: Multigateway User Support Thread
« Reply #379 on: August 29, 2014, 06:42:35 am »

The Nxt client has been translated into multilanguage.
Could this be included into MGW UI?
MGW will be more and more pop,this should be considered.
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