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Multigateway User Support Thread singapore
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Author Topic: Multigateway User Support Thread  (Read 239985 times)

frohlocke

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Re: Multigateway User Support Thread
« Reply #860 on: November 22, 2014, 06:14:17 pm »

Any problems with BTCD deposits?

 22.11.2014 18:35
ACC:  bc3L8P2BtFpUfAh8iX8ufyCgd9ELjpiwmq
: -200.00 BTCD

Transaktions-ID: 6776bc1b370c6914d83d7cd0a71eea8c3a2291b807de0ac3070510d1b15e6d3a
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KrisNXTfan

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Re: Multigateway User Support Thread
« Reply #861 on: November 22, 2014, 07:33:42 pm »

Is there some problems with DOGE transfer?
TxID: c7808d79b2d07579245439281473474d9ba23d933618a04645f2b167a73b80f7-000

bahamapascal

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Re: Multigateway User Support Thread
« Reply #862 on: November 23, 2014, 01:27:37 am »

So how long dose it take to swap the old mgwBTC assets for the new one? Is it instant or is there a risk that it takes several days?
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #863 on: November 23, 2014, 03:49:22 am »

Also still waiting for my Dogecoin and Blackcoin deposits  :-[

Doge Tx: 7e787ae88f1e82382250982a9d0f6aa86d63429e8a4c84cd9f356e7cb168e5a1
BC Tx: ecc67c29d394c74382572e0dd145f37bbd5554a8cd701fcde7a9fae61816482e

Is there some problems with DOGE transfer?
TxID: c7808d79b2d07579245439281473474d9ba23d933618a04645f2b167a73b80f7-000

I cannot find the outputs of the those transfers in the status page for Starbuck (cluster operating DOGE, BC and VIA), so the deposits arrived but they haven't been processed. Pointing here Starbuck operators so they can check and push the assets if necessary.

Any problems with BTCD deposits?

 22.11.2014 18:35
ACC:  bc3L8P2BtFpUfAh8iX8ufyCgd9ELjpiwmq
: -200.00 BTCD

Transaktions-ID: 6776bc1b370c6914d83d7cd0a71eea8c3a2291b807de0ac3070510d1b15e6d3a

As James reported earlier on this topic, he stopped the BTCD gateway to release resources in development servers, so for a few days it's under maintenance as it's being moved to production servers along with BTC. Deposits to existing deposit addresses will still be received in the multisig wallet addresses in development servers, so in these cases probably James can just send you the assets manually.

So how long dose it take to swap the old mgwBTC assets for the new one? Is it instant or is there a risk that it takes several days?

Some have taken a couple minutes, others were swapped the day after - it really depends on how often I can operate the redeem account and run the script. I try to keep checking it regularly, but still delays of a few hours may happen depending on request UTC time because I haven't managed yet to sleep as fast as James...
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qwen

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Re: Multigateway User Support Thread
« Reply #864 on: November 23, 2014, 06:16:07 am »

mgwBTCD --->> BTCD
17/11/2014 18:07:45
TRANSACTION   :   10858202762981883207
BTCD- not prepared
23/11/2014 11:12:30

came
23/11/2014 14:55:29

thank you


« Last Edit: November 23, 2014, 09:58:02 am by qwen »
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nxtforum-a

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Re: BTCD withdrawal problem ?
« Reply #865 on: November 23, 2014, 09:50:43 am »

Transaction 4922384903248052112
I haven't received anything yet, is it normal ?
Must there be +1440 conf for the transfer ?
Still haven't received anything...
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frohlocke

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Re: Multigateway User Support Thread
« Reply #866 on: November 23, 2014, 10:03:36 am »

Any problems with BTCD deposits?

 22.11.2014 18:35
ACC:  bc3L8P2BtFpUfAh8iX8ufyCgd9ELjpiwmq
: -200.00 BTCD

Transaktions-ID: 6776bc1b370c6914d83d7cd0a71eea8c3a2291b807de0ac3070510d1b15e6d3a


As James reported earlier on this topic, he stopped the BTCD gateway to release resources in development servers, so for a few days it's under maintenance as it's being moved to production servers along with BTC. Deposits to existing deposit addresses will still be received in the multisig wallet addresses in development servers, so in these cases probably James can just send you the assets manually.
Thanks for your reply.
Would it be possible to put somekind of status  for each coin on the first page? Would help.

[UPDATE] found something like that. https://nxtforum.org/nxtventures/all-jl777-asset-listings/msg133157/#msg133157
« Last Edit: November 23, 2014, 12:14:08 pm by frohlocke »
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cr7yp

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Re: Multigateway User Support Thread
« Reply #867 on: November 23, 2014, 10:08:12 am »

Thanks for your reply. Hope the problem can be fixed soon.

Also still waiting for my Dogecoin and Blackcoin deposits  :-[

Doge Tx: 7e787ae88f1e82382250982a9d0f6aa86d63429e8a4c84cd9f356e7cb168e5a1
BC Tx: ecc67c29d394c74382572e0dd145f37bbd5554a8cd701fcde7a9fae61816482e


I cannot find the outputs of the those transfers in the status page for Starbuck (cluster operating DOGE, BC and VIA), so the deposits arrived but they haven't been processed. Pointing here Starbuck operators so they can check and push the assets if necessary.

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bahamapascal

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Re: Multigateway User Support Thread
« Reply #868 on: November 23, 2014, 10:54:46 am »


So how long dose it take to swap the old mgwBTC assets for the new one? Is it instant or is there a risk that it takes several days?

Some have taken a couple minutes, others were swapped the day after - it really depends on how often I can operate the redeem account and run the script. I try to keep checking it regularly, but still delays of a few hours may happen depending on request UTC time because I haven't managed yet to sleep as fast as James...

Thanks :)
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xcn

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yassin54

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Re: Multigateway User Support Thread
« Reply #870 on: November 23, 2014, 03:20:27 pm »

del
and thanks  :-* :-*
« Last Edit: November 23, 2014, 03:34:22 pm by yassin54 »
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nxtforum-a

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Re: BTCD withdrawal problem ?
« Reply #871 on: November 23, 2014, 07:52:23 pm »

Transaction 4922384903248052112
I haven't received anything yet, is it normal ?
Must there be +1440 conf for the transfer ?
Still haven't received anything...
Received, thanx :-D
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Dervish

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Re: Multigateway User Support Thread
« Reply #872 on: November 25, 2014, 04:24:36 pm »

Received, thanx
« Last Edit: November 25, 2014, 05:19:58 pm by Dervish »
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vladimirceman91

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Re: Multigateway User Support Thread
« Reply #873 on: November 26, 2014, 07:59:53 am »

Made a deposit on new MGW 2.5 days ago, I just received AM but no asset... Could you look into it please?

NXT acc: NXT-S3JT-5JJE-ZC8F-D7F5M

Thank You!
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #874 on: November 26, 2014, 11:09:54 am »

Made a deposit on new MGW 2.5 days ago, I just received AM but no asset... Could you look into it please?

NXT acc: NXT-S3JT-5JJE-ZC8F-D7F5M

Thank You!

I believe you refer to this transaction - http://mynxt.info/blockexplorer/details.php?action=tx&tx=8853566954464751408

The amount of the deposit seems to be "40000 assetoshis" = 0.00040000 BTC. This is lower than the minimum deposit/withdrawal amount (0.0005 BTC). When amounts lower than the minimum are deposited, they are carried on to the next deposit made to that address. Once the accumulated deposit reaches 0.0005 BTC, it will be credited and assets sent.
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vladimirceman91

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Re: Multigateway User Support Thread
« Reply #875 on: November 26, 2014, 04:07:45 pm »

Made a deposit on new MGW 2.5 days ago, I just received AM but no asset... Could you look into it please?

NXT acc: NXT-S3JT-5JJE-ZC8F-D7F5M

Thank You!

I believe you refer to this transaction - http://mynxt.info/blockexplorer/details.php?action=tx&tx=8853566954464751408

The amount of the deposit seems to be "40000 assetoshis" = 0.00040000 BTC. This is lower than the minimum deposit/withdrawal amount (0.0005 BTC). When amounts lower than the minimum are deposited, they are carried on to the next deposit made to that address. Once the accumulated deposit reaches 0.0005 BTC, it will be credited and assets sent.

Yeah, totaly forgot about that... xD

Thanks! :)
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #876 on: November 26, 2014, 11:31:38 pm »

An update about the stuck DOGE/BC deposits - in short, they are on their way. Both deposits appear now in Starbuck status page and should be credited soon.

marcus03 found an error in the VIA blockchain scan that was holding back MGW. Temporarily disabling VIA in the cluster has allowed for DOGE and BC to move on, two servers have already caught up in DOGE and BC blockchain and we're only waiting now for the third operator to apply the change so the asset transfers happen.

James observed that this type of coin blockchain issues should be fixed by the new MGW version he's testing. This uses a database and allows for a much lower memory usage in development servers.

So from the Starbuck operators to patient users - apologies for the delay, and thanks for helping them find a bug.
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Dervish

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Re: Multigateway User Support Thread
« Reply #877 on: November 27, 2014, 05:04:22 am »

I have withdrawed 15 btc more than 10 hours ago. I have not get them yet. Could you check it?
Tx: 16801072486119703762

UPD: recieved
« Last Edit: November 27, 2014, 04:19:53 pm by Dervish »
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jl777

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Re: Multigateway User Support Thread
« Reply #878 on: November 27, 2014, 06:36:57 am »

I have withdrawed 15 btc more than 10 hours ago. I have not get them yet. Could you check it?
Tx: 16801072486119703762
one of the dev servers I cannot reach.
will be opening ticket with server host.

James
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jl777

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Re: Multigateway User Support Thread
« Reply #879 on: November 27, 2014, 08:47:27 am »

server rebooting

I am also about to try to clear out the pending BTCD deposits

James
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