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Multigateway User Support Thread
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Author Topic: Multigateway User Support Thread  (Read 239878 times)

Peter2516

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Re: Multigateway User Support Thread
« Reply #760 on: October 30, 2014, 11:15:33 am »


So I finaly tryed the Multigateway!
I was very suprised at how nice the UI was, espacualy I  loved the tutorial, that was just awesome!
Yeah! The 'tutorial' was a pleasant experience! :)

Quote
Just one thing is horribal, why the hach are BTC withdrawls taking ages to process?! My first withdraw on the two days ago, took like 6,5 hours until it hit the BTC blockchain.
My second withdraw from yesterday, is already taking 8+ hours ...and still nothing on the blockchain.

Why are they taking that long, isn't it a automatic process?
As I understand, the BTC Multigateway is still running on jl777's development servers, and sometimes they have issues which jl777 then has to correct manually. So strictly speaking it's still in beta. They're busy migrating the BTC Multigateway to production servers. You could ask Vanbreuk about the status of that process I think.
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jl777

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Re: Multigateway User Support Thread
« Reply #761 on: October 30, 2014, 11:21:18 am »

So I finaly tryed the Multigateway!
I was very suprised at how nice the UI was, espacualy I  loved the tutorial, that was just awesome!

Just one thing is horribal, why the hach are BTC withdrawls taking ages to process?! My first withdraw on the two days ago, took like 6,5 hours until it hit the BTC blockchain.
My second withdraw from yesterday, is already taking 8+ hours ...and still nothing on the blockchain.

Why are they taking that long, isn't it a automatic process?
recently the NXT process seems to just get stuck on a block and I dont notice for a while
been quite busy testing new versions of SuperNET, so it could be hours.
As I said, I am operating MGW on "dgex response times", not a realtime service yet
when it is on dedicated production servers, should be hourly for withdraws and less for deposits
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bahamapascal

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Re: Multigateway User Support Thread
« Reply #762 on: October 30, 2014, 12:02:44 pm »

So I finaly tryed the Multigateway!
I was very suprised at how nice the UI was, espacualy I  loved the tutorial, that was just awesome!

Just one thing is horribal, why the hach are BTC withdrawls taking ages to process?! My first withdraw on the two days ago, took like 6,5 hours until it hit the BTC blockchain.
My second withdraw from yesterday, is already taking 8+ hours ...and still nothing on the blockchain.

Why are they taking that long, isn't it a automatic process?
recently the NXT process seems to just get stuck on a block and I dont notice for a while
been quite busy testing new versions of SuperNET, so it could be hours.
As I said, I am operating MGW on "dgex response times", not a realtime service yet
when it is on dedicated production servers, should be hourly for withdraws and less for deposits

Aha, okay. So is that what happend now? Could  get it past the stuck block?
When aprox. can I expect my BTC to show up you think?

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jl777

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Re: Multigateway User Support Thread
« Reply #763 on: October 30, 2014, 12:10:52 pm »

So I finaly tryed the Multigateway!
I was very suprised at how nice the UI was, espacualy I  loved the tutorial, that was just awesome!

Just one thing is horribal, why the hach are BTC withdrawls taking ages to process?! My first withdraw on the two days ago, took like 6,5 hours until it hit the BTC blockchain.
My second withdraw from yesterday, is already taking 8+ hours ...and still nothing on the blockchain.

Why are they taking that long, isn't it a automatic process?
recently the NXT process seems to just get stuck on a block and I dont notice for a while
been quite busy testing new versions of SuperNET, so it could be hours.
As I said, I am operating MGW on "dgex response times", not a realtime service yet
when it is on dedicated production servers, should be hourly for withdraws and less for deposits

Aha, okay. So is that what happend now? Could  get it past the stuck block?
When aprox. can I expect my BTC to show up you think?
the servers are going very slow due to low memory caused by my testing, so just have to be patient. not sure how long but it wont be fast
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bahamapascal

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Re: Multigateway User Support Thread
« Reply #764 on: October 30, 2014, 12:28:27 pm »

Ahje, hopfully still today. Wated to buy some cheap nxt on bter with them....meanwhile the price has gone up quite a bit already :P
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bahamapascal

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Re: Multigateway User Support Thread
« Reply #765 on: October 30, 2014, 12:45:37 pm »


So I finaly tryed the Multigateway!
I was very suprised at how nice the UI was, espacualy I  loved the tutorial, that was just awesome!
Yeah! The 'tutorial' was a pleasant experience! :)

Quote
Just one thing is horribal, why the hach are BTC withdrawls taking ages to process?! My first withdraw on the two days ago, took like 6,5 hours until it hit the BTC blockchain.
My second withdraw from yesterday, is already taking 8+ hours ...and still nothing on the blockchain.

Why are they taking that long, isn't it a automatic process?
As I understand, the BTC Multigateway is still running on jl777's development servers, and sometimes they have issues which jl777 then has to correct manually. So strictly speaking it's still in beta. They're busy migrating the BTC Multigateway to production servers. You could ask Vanbreuk about the status of that process I think.

Well looking forword to that...
Right now its a bit of a setback for MGW to take that long for sending btc. I think when this is fixed and withdraws work within  5-10 min, we will see way higher volume on there :)
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CRServers

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Re: Multigateway User Support Thread
« Reply #766 on: October 30, 2014, 01:25:55 pm »

I moved some BTC into MGW yesterday.
After 65 confirmations, I'm still waiting for my mgwBTC to appear in my wallet  :-\
I guess we have to arm ourselves with lots of patience while system servers get ironed out and function as expected ...
Unfortunately this is bad publicity for such an awesome technology  :'(
Regards,

Rodrigo
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CryptKeeper

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Re: Multigateway User Support Thread
« Reply #767 on: October 30, 2014, 02:52:08 pm »

I moved some BTC into MGW yesterday.
After 65 confirmations, I'm still waiting for my mgwBTC to appear in my wallet  :-\
I guess we have to arm ourselves with lots of patience while system servers get ironed out and function as expected ...
Unfortunately this is bad publicity for such an awesome technology  :'(
Regards,

Rodrigo

I've got the same problem. Could you please check?

Tx is 3c0f625a36bf9f3e2481ec12b55062297c7428e2158e1e5ba5808f75a5871afe, thank you!


Edit: mgwBTC arrived, thanks!
« Last Edit: October 30, 2014, 10:46:57 pm by CryptKeeper »
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bahamapascal

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Re: Multigateway User Support Thread
« Reply #768 on: October 30, 2014, 10:44:57 pm »

Nice, finaly my BTC arrived :)
...though it took close to 22 hours.
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Re: Multigateway User Support Thread
« Reply #769 on: October 31, 2014, 02:53:25 am »

Yup, I finally got mine also.
It took almost 24 hours  :-\
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Dervish

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Re: Multigateway User Support Thread
« Reply #770 on: October 31, 2014, 06:07:30 am »

I have withdrawed 10 btc more than 4 hours ago. I have not get them yet. Could you check it?
Tx: 3685128166995127496

Upd: Received
« Last Edit: October 31, 2014, 08:15:33 am by Dervish »
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bahamapascal

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Re: Multigateway User Support Thread
« Reply #771 on: October 31, 2014, 04:10:27 pm »

So today I made a withdraw...and am happy to report that it only took halve an hour to hit the Bitcoin Blockchain  8)

*HAPPY*
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #772 on: October 31, 2014, 10:02:41 pm »

^ and that's how normally it has to be.

We have made the first BTC deposits and withdrawals in the Multigateway production servers :) processing time has been 45-60 minutes in both cases. So we hope these times around the hour mark will be the norm. Almost ready...
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bahamapascal

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Re: Multigateway User Support Thread
« Reply #773 on: November 01, 2014, 12:35:06 am »

^ and that's how normally it has to be.

We have made the first BTC deposits and withdrawals in the Multigateway production servers :) processing time has been 45-60 minutes in both cases. So we hope these times around the hour mark will be the norm. Almost ready...

Awesome! As soon as they are ready and good to go for public use, I will spread the word about how cool MGW is.

While 45-60 min are way better then 6 - 22 hours, why dose it take that long? To my understanding withdraw requests will start to process after 4 confirms on the Nxt block-chain...why dose it take that long to process? What would make the processing times faster, a better server?

I mean, 60 min is not that bad and in most cases fast enough...just curies why it isn't faster ;)
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jl777

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Re: Multigateway User Support Thread
« Reply #774 on: November 01, 2014, 01:46:25 am »

^ and that's how normally it has to be.

We have made the first BTC deposits and withdrawals in the Multigateway production servers :) processing time has been 45-60 minutes in both cases. So we hope these times around the hour mark will be the norm. Almost ready...

Awesome! As soon as they are ready and good to go for public use, I will spread the word about how cool MGW is.

While 45-60 min are way better then 6 - 22 hours, why dose it take that long? To my understanding withdraw requests will start to process after 4 confirms on the Nxt block-chain...why dose it take that long to process? What would make the processing times faster, a better server?

I mean, 60 min is not that bad and in most cases fast enough...just curies why it isn't faster ;)
the faster you accept a tx, the greater the chance it isnt real
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bahamapascal

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Re: Multigateway User Support Thread
« Reply #775 on: November 01, 2014, 01:53:49 am »

So its actually not 4 confirmations untill a transaction is geting processed, but rather 40 confirmations?
If its that, then that would be a logical reason for the 45-60min :)
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jl777

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Re: Multigateway User Support Thread
« Reply #776 on: November 01, 2014, 02:00:40 am »

So its actually not 4 confirmations untill a transaction is geting processed, but rather 40 confirmations?
If its that, then that would be a logical reason for the 45-60min :)
bitcoin averages 10 minutes per confirmation, up to an hour is actually somewhat common. like a 6 minute block for NXT.
I think most NXT peoples forget how painfully slow bitcoin is
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Tosch110

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Re: Multigateway User Support Thread
« Reply #777 on: November 01, 2014, 03:19:23 am »

I think most NXT peoples forget how painfully slow bitcoin is

Yep, I can confirm this experience :D

marek3ball

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Re: Multigateway User Support Thread
« Reply #778 on: November 01, 2014, 01:37:29 pm »

Great progress! Sometimes I feel like I have spent whole day on exchanges with only a little btc and his clones.

How is MGW planed for the future? Now when some production MGW servers are running, will be there more servers and if the production servers will be offline, the new ones will work seamlessly?

Or if some big player will not trust other servers running 24/7 then he will make some own and will be sure that MGW will never stop working?
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #779 on: November 01, 2014, 05:42:16 pm »

How is MGW planed for the future? Now when some production MGW servers are running, will be there more servers and if the production servers will be offline, the new ones will work seamlessly?

Or if some big player will not trust other servers running 24/7 then he will make some own and will be sure that MGW will never stop working?

As far as I know, the MGW code was built with scalability in mind so it could be made to work with a larger pool of servers. So in theory it is possible, although it would require to be developed. Also, when phasing comes to the Nxt blockchain there will be several possible enhancements. This is why need to find a dev that can put focus on MGW coding in the near future. James is always there for critical interventions, but he will hardly have time to develop MGW.

For the coming production servers, the server specs have improved. Frohike is enhancing security, Anton (server admin working with Coinomat) has added a modification to automatically respawn the MGW daemon in case of software crash, and there's other monitoring features in the to-do list. So there are improvements in the short term, and I hope we'll find the way to have continuous development.
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