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Multigateway User Support Thread
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Author Topic: Multigateway User Support Thread  (Read 206203 times)

VanBreuk

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Re: Multigateway User Support Thread
« Reply #700 on: October 14, 2014, 08:59:52 pm »


You don't go to the website to use the mgw

I do...
Because I know it's in beta, I try to check the status first on the website. Not even sure if the site is up-to-date though.

I try to keep it always up-to-date, as accurately as status allows... at most a few hours of delay to publish changes.
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qwen

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Re: Multigateway User Support Thread
« Reply #701 on: October 15, 2014, 12:24:49 pm »

Hi,
I sent coin to my MGW BTCD address two time.
1. address: bKysATBpmdYMzN1u2JR9qoGRMztNkAndV3
   192ab666de62a311278662eb0432b9b57383371d83e84ae3bbf387bc2190fd07   2014-10-12 12:48:44 - got asset, no problems, in an hour.
2. address: bKysATBpmdYMzN1u2JR9qoGRMztNkAndV3
   d5017640e6ff9c37ba87eb3b726c2112572452c8f57d1c65beb3d19f26057cba   2014-10-12 20:56:53 - but didn't receive asset till now....

 please check!

Thanks.
mgwBTCD servers are offline for now, how urgent is this?
i am debugging teleport and it is not stable enough to run MGW yet
understand.
Coin will come later? Nothing to do?
thank you.
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jl777

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Re: Multigateway User Support Thread
« Reply #702 on: October 16, 2014, 07:16:52 pm »

Hi,
I sent coin to my MGW BTCD address two time.
1. address: bKysATBpmdYMzN1u2JR9qoGRMztNkAndV3
   192ab666de62a311278662eb0432b9b57383371d83e84ae3bbf387bc2190fd07   2014-10-12 12:48:44 - got asset, no problems, in an hour.
2. address: bKysATBpmdYMzN1u2JR9qoGRMztNkAndV3
   d5017640e6ff9c37ba87eb3b726c2112572452c8f57d1c65beb3d19f26057cba   2014-10-12 20:56:53 - but didn't receive asset till now....

 please check!

Thanks.
mgwBTCD servers are offline for now, how urgent is this?
i am debugging teleport and it is not stable enough to run MGW yet
understand.
Coin will come later? Nothing to do?
thank you.
MGW is offline line due to the fork and required update
I will catch up the BTCD MGW, then take it offline again to restart the BTC MGW

James
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satoshi

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Re: Multigateway User Support Thread
« Reply #703 on: October 17, 2014, 01:17:22 am »

@valarmg

Are the plugins going to work after upgrading to 1.2.9 NXT Client?
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valarmg

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Re: Multigateway User Support Thread
« Reply #704 on: October 17, 2014, 09:20:46 am »

@valarmg

Are the plugins going to work after upgrading to 1.2.9 NXT Client?

I'm reasonably confident they will with 1.2.9. (I've tested some features) Unlikely to work with 1.3.1 yet.
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lmmjvsd

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Re: Multigateway User Support Thread
« Reply #705 on: October 17, 2014, 08:10:52 pm »

@valarmg

Are the plugins going to work after upgrading to 1.2.9 NXT Client?

I'm reasonably confident they will with 1.2.9. (I've tested some features) Unlikely to work with 1.3.1 yet.
@valarmg
Are the plugins going to work after upgrading to 1.2.9 NXT Client?


I have the 1.2.9 Nxt client. the plugins don't work
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valarmg

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Re: Multigateway User Support Thread
« Reply #706 on: October 17, 2014, 08:22:02 pm »

@valarmg

Are the plugins going to work after upgrading to 1.2.9 NXT Client?

I'm reasonably confident they will with 1.2.9. (I've tested some features) Unlikely to work with 1.3.1 yet.
@valarmg
Are the plugins going to work after upgrading to 1.2.9 NXT Client?


I have the 1.2.9 Nxt client. the plugins don't work

Ok, longzai is working to get out a new version of NxtServices based on 1.3.1 soon. Hopefully the dividends+ modules will work without changes. If anything is not working, I won't be able to work on it this weekend, so I'll fix on Mon/Tuesday.

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satoshi

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Re: Multigateway User Support Thread
« Reply #707 on: October 18, 2014, 01:40:26 am »

Greetings ,

Just wanted to report that I have upgraded to 1.2.9 and done 2 dividend distributions which went out flawlessly.

lmmjvsd, can you please describe in detail what problems you are having.

Normal procedure is that after upgrading the client to 1.2.9 you will need to copy the ui folder (plugin from multigateway site)
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lmmjvsd

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Re: Multigateway User Support Thread
« Reply #708 on: October 18, 2014, 05:51:08 am »

Hello,
I have the version for Linux.
With the client 1.2.8, in the main menu of the client there was a button called " services".
It no longer appears in the new version of the client (1.2.9).
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martismartis

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Re: Multigateway User Support Thread
« Reply #709 on: October 18, 2014, 05:52:41 am »

Hello,
I have the version for Linux.
With the client 1.2.8, in the main menu of the client there was a button called " services".
It no longer appears in the new version of the client (1.2.9).

1. Try to reinstall services.
2. Clear browser cache.
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lmmjvsd

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Re: Multigateway User Support Thread
« Reply #710 on: October 18, 2014, 06:19:07 am »

Hello,
I have the version for Linux.
With the client 1.2.8, in the main menu of the client there was a button called " services".
It no longer appears in the new version of the client (1.2.9).

1. Try to reinstall services.
2. Clear browser cache.

Hi,
Thanks you  ;)
I cleaned the browser cache, and it works  :)
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InYourFace

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Re: Multigateway User Support Thread
« Reply #711 on: October 19, 2014, 03:40:56 pm »

Just installed MGW plugin, looks amazing James! I'm really impressed.

Requested a bitcoin deposit address but after 1 hour, 60 blocks or so, did not appear yet.

Transaction ID 6035354076129601350
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martismartis

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Re: Multigateway User Support Thread
« Reply #712 on: October 19, 2014, 04:56:02 pm »

IS MGW working properly? I mean deposits and withdrawals of BTC. More important is deposit :)
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creemej

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Re: Multigateway User Support Thread
« Reply #713 on: October 19, 2014, 06:18:41 pm »

I have deposited some BTC 3HRRF7aDn2tXDd5iaQyo3MP6hCDXiKfeAi and still wait for mgwBTC after more dan 25 confirmations.

What's the status of the MGW servers?
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InYourFace

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Re: Multigateway User Support Thread
« Reply #714 on: October 20, 2014, 10:49:44 am »

I received the deposit btc address, but not within hours, only the next day when I clicked the button again.

I deposited an amount below 1 btc and that appeared quickly after 4 confirmations or so.

But I just deposited a larger amount and it is now 8 confirmations and no MGWBTC asset appeared yet.

Is this an automatic process? If only for small amounts, starting what amount is it not automatic?
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creemej

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Re: Multigateway User Support Thread
« Reply #715 on: October 20, 2014, 02:31:12 pm »

I received the mgwBTC, but it took some time.
For me it's not an automated process, you have to trust MGW, it takes +/- 24 hours.
I suppose that MGW is just a temporary procedure, is ATOMIC not the new and better solution / DAO.
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InYourFace

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Re: Multigateway User Support Thread
« Reply #716 on: October 20, 2014, 03:08:43 pm »

I received the mgwBTC, but it took some time.
For me it's not an automated process, you have to trust MGW, it takes +/- 24 hours.
I suppose that MGW is just a temporary procedure, is ATOMIC not the new and better solution / DAO.

Yeah, I've been waiting the whole day now too :(

It says in the manual that a deposit shows up after 7 confirmations while in practice you are waiting 12 hours and counting, really annoying.

Please change manual so that one does not get wrong expectations. Mention there which amounts are automatic and which you have to wait till processed manually.


I'm now busy/waiting about 32 hours to get started with MGW. First a few hours to get the plugin installed, then 12 hours to get a btc address generated (tip: just click button again if btc address does not show up after an hour), now another 12 hours to get the deposit confirmed.

I'm very impressed with MGW, it's like magic being able to trade btc/nxt in NXT client, but can't promote this to others yet due to all the waiting.
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valarmg

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Re: Multigateway User Support Thread
« Reply #717 on: October 20, 2014, 03:28:07 pm »

MGW is not really being supported at the moment. It's in a transition phase. It was supposed to be transferred to production servers but that process seems to be taking forever. I think most users have stopped using the MGW for the present given its status.
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #718 on: October 20, 2014, 03:29:52 pm »

When a MGW triplet is up and running, the process is automated and the required number of confirmations approaches the data in the documentation. Besides other possible issues that might delay transaction processing (like updates in Nxt Client/MGW plugin as they happen), the current MGW response times are this long because BTC is still running in development servers, and for some time James has been able to take care of emergency maintenance only. We're thankful for that, but it inevitably slows down the service.

Frohike, Abuelau and Coinomat have production servers running and service is being tested. I really hope that testing will be finished soon, we need to move on and leave this limbo ASAP.
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nextcafe

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Re: Multigateway User Support Thread
« Reply #719 on: October 20, 2014, 04:22:35 pm »

If the MGW is down for BTC then the website needs to be changed because currently it says that BTC is working.
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