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Author Topic: Multigateway User Support Thread  (Read 230818 times)

VanBreuk

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Re: Multigateway User Support Thread
« Reply #1600 on: April 03, 2016, 04:05:42 pm »

Service Announcement: This evening, around 9:00PM UTC, the BTCD/VRC/OPAL service will be paused for maintenance due to a server migration. This is one of the last steps before the incoming release of SuperNET Lite 3, a light client with new architecture, updated GUI and new supported coins in the multiwallet dashboard. The service will be resumed in approximately 2 hours. BTC/LTC/DOGE gateways are not affected.
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yassin54

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Re: Multigateway User Support Thread
« Reply #1601 on: April 03, 2016, 04:13:20 pm »

Thanks all time for your GREAT Support!!  :-* :-*

VanBreuk

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Re: Multigateway User Support Thread
« Reply #1602 on: April 04, 2016, 01:43:12 am »

Thanks  :-*

The migration has been finished, and all server gateways are back online.

However, right now SuperNET Lite becomes stuck connecting to the network and that's probably because peerexplorer.com is down (another migration in progress...?).

As mentioned elsewhere, SuperNET Lite also can feed on nxtpeers.com, but in the current version if peerexplorer is down the initial connection may time out. Tosch has confirmed this is fixed in the upcoming SuperNET Lite 3 release, so if one provider of nodes fails, the other will be queried right away.

In the meantime peerexplorer is available again, the MGW servers are running so deposits will work normally.
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Tosch110

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Re: Multigateway User Support Thread
« Reply #1603 on: April 04, 2016, 01:55:18 am »

The easiest solution while peerexplorer is down, is to have Nxt running the computer. Then SuperNET Lite will connect to Nxt local instead of searching for a peer online.

VanBreuk

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Re: Multigateway User Support Thread
« Reply #1604 on: April 04, 2016, 01:45:12 pm »

Peerexplorer went back online this morning, so SN Lite client and all gateways are now working normally.

Stay tuned for news coming soon about the SuperNET Lite 3 release :)
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #1605 on: April 14, 2016, 01:02:45 am »

​Service Note​: The relay nodes processing the SuperNET Lite client requests to generate new multisig deposit addresses are temporarily down. Server upgrades by the hoster seem to have caused issues in the system. We're waiting for support updates from the hosting company.

So in this moment the generation of new deposit addresses is offline. In the meantime, MGW deposits (for existing deposit addresses) and withdrawals work normally.
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #1606 on: April 14, 2016, 11:52:22 pm »

All systems working,

and new SuperNET Lite 3 release, with fully functional Lite Nxt 1.8.1 :)

https://nxtforum.org/lite-multigateway-releases/supernet-lite-3-0/

Supported coins besides NXT: BTC, BTCD, DASH, DOGE, INFX, OPAL, LTC, VRC

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a7594li

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Re: Multigateway User Support Thread
« Reply #1607 on: April 16, 2016, 03:24:25 pm »

hello dev.
I still hold old mgwBTC assets (4551058913252105307)

what should I do now?

I want transfer the coins to Superbtc assets (12659653638116877017)

please help me,thx.
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #1608 on: April 16, 2016, 03:48:50 pm »

hello dev.
I still hold old mgwBTC assets (4551058913252105307)

what should I do now?

I want transfer the coins to Superbtc assets (12659653638116877017)

please help me,thx.

The 4551058913252105307 asset is the development mgwBTC asset, and that finished swapping long time ago... The swap procedure involves sending old assets to the MGW redeem account, but the redeem account does not hold any BTC from development wallets anymore.

Please send me a PM including the Nxt account ID where you have those assets, and we'll try to contact the developer to do the swap.
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eclips

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Re: Multigateway User Support Thread
« Reply #1609 on: April 24, 2016, 12:25:45 pm »

Is it possible to send superBTC to a kraken BTC address ?
When i'm trying it, i have a recipient not found

edit : old 2.0.9 advanced tab is showing fine, in 3.0.0 master branch, it's all white
« Last Edit: April 24, 2016, 12:48:06 pm by eclips »
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eclips

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Re: Multigateway User Support Thread
« Reply #1610 on: April 24, 2016, 01:37:59 pm »

got the answer for the withdraw, i was using a multisig (3...)address, working fine with a 1....
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #1611 on: April 24, 2016, 02:52:21 pm »

Is it possible to send superBTC to a kraken BTC address ?

You should be able to send superBTC > BTC to any Bitcoin external address using SuperNET Lite 3, as long as the withdraw address is correctly formatted. You mean withdrawing to Bitcoin multisig addresses gives errors in the UI?
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kererool

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Re: Multigateway User Support Thread
« Reply #1612 on: May 05, 2016, 09:34:49 am »

How do i withdraw the SuperBTC NXT asset to BTC and send to my wallet?
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #1613 on: May 05, 2016, 10:37:11 am »

How do i withdraw the SuperBTC NXT asset to BTC and send to my wallet?

SuperNET Lite 3.

1. Download it and run supernet.exe (or ./supernet in unix/Linux)
2. Once supernet server is running, go to http://localhost:7110 to access SuperNET Lite wallet
3. Import your account passphrase to log in
4. Send BTC to the address you want.
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #1614 on: May 13, 2016, 12:52:18 pm »

Service Announcement: Changes are coming for the next SuperNET Lite multiwallet 3.1 to be released in June. Syscoin will join the supported coins, while Opalcoin phases out due to no development or support activity. So, besides other news about usability that will be posted in the upcoming weeks, SuperNET Lite 3.1 will support BTC, BTCD, DASH, DOGE, INFX, LTC, NXT, SYS and VRC.

Important note for anyone holding superOPAL: ​Please withdraw your OPAL to an external address before the end of May. The gateway for OPAL will be closed in June​.
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lopalcar

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Re: Multigateway User Support Thread
« Reply #1615 on: May 24, 2016, 10:34:24 am »

Transaction https://blockchain.info/tx/1e5fa7098903c3907c0deb2a02e6c15ef4d186adf03f2cd2a64ac18c1756ba3c still pending after more than 10 confirmations, can you take a look? thanks!

MY MGW address is : 3DxkVJbArHupdhfUVxx8utVH3Af6bB3Yjj
This is the first time I send from an exchange, but I guess it doesn't matter
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #1616 on: May 24, 2016, 11:43:31 am »

Transaction https://blockchain.info/tx/1e5fa7098903c3907c0deb2a02e6c15ef4d186adf03f2cd2a64ac18c1756ba3c still pending after more than 10 confirmations, can you take a look? thanks!

MY MGW address is : 3DxkVJbArHupdhfUVxx8utVH3Af6bB3Yjj
This is the first time I send from an exchange, but I guess it doesn't matter

A coin daemon in one of the servers needed a restart, and that was keeping that gateway on hold. It is being restarted now, so your deposit will be delivered in about 20 minutes. Sorry about the delay.
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nxtegregor

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Re: Multigateway User Support Thread
« Reply #1617 on: June 13, 2016, 12:00:15 pm »

Hello!

Is there a way I can transfer my superbits to my bitstar wallet, please?
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VanBreuk

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Re: Multigateway User Support Thread
« Reply #1618 on: June 13, 2016, 12:49:36 pm »

Hello!

Is there a way I can transfer my superbits to my bitstar wallet, please?

Hello,

you probably know that BITS was disabled long time ago because its multisignature transactions were failing, and I think the coin development has also been discontinued since long, but we do have the old wallets holding the remaining coins. If manual multisig operations can be done using the Bitstar daemon, we should be able to send the coins to an external address. Please contact me by PM and we'll discuss details.
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PPan

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