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Riker

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ShapeShift Integration plugin
« on: August 02, 2015, 07:27:20 am »

Exchange NXT with other cryptocurrency quickly and without registration using the ShapeShift exchange.

Source code: https://bitbucket.org/lyaffe/shape_shift/overview
Download Link: https://bitbucket.org/lyaffe/shape_shift/downloads/shape_shift.1.0.1.zip
sha256: a8ddc3fba7d7e4377e972490417f9d5e803838e95f11d1b830b46dc25547eb03

# NXT ShapeShift #

* Quickly and simply exchange NXT with other cryptocurrency without registration
* Version 1.0

### Prerequisites ###

* NXT 1.5.14 or higher (the plugin won't work with earlier versions)

### Setup ###

* Download shape_shift.zip only from https://bitbucket.org
* Verify the sha256 hash of the zip
* Unzip shape_shift.zip into your <NXTRoot>\html\ui\plugins folder
* Login to your NXT account and in the settings menu choose "Enable Plugins" = "Yes"
* Logout and login again
* The "Shape Shift" plugin should appear under the "Plugins" menu

### Usage ###

* For each currency pair you can choose one of the following actions "shift" and "pay" which correspond to the "shift" and "sendamount" shapeshift APIs
* Shift - you specify the amount in the deposit currency
* Pay - you specify the amount in the withdrawal currency and shapeshift returns the deposit amount in the deposit currency (this option provides better conversion rate)
* Exchanges are stored locally in the browser cache, therefore when switching a browser or client workstation you will no longer see your exchange history

### Security ###

* As usual with the NXT wallet your passphrase never leaves your local workstation, it is only used as a parameter to the standard SendMoney API
* All other information you enter is shared only with https://shapeshift.io
* shift and sendamount transactions are submitted using the plugin api public key, this enables the plugin developer to diagnose problems without relying on shapeshift itself. This should not compromise your security or anonymity

### Support ###

* This plugin comes with absolutely no warranty
* Post to https://nxtforum.org/nxt-plugins/shapeshift-integration-plugin/
* Contact lyaffe@gmail.com

### Limitations ###

* For funding your account for the first time (account without public key) you have to use the "shift" operation since "pay" does not work
* General

### One More Thing ###

* If you like my work, show it: NXT-62SZ-7MMM-CUDQ-8R5W8

Main page:
https://bitbucket.org/lyaffe/shape_shift/src/72d679da5635400bb19bbcd5817236f089388892/screenshoots/plugin.layout.png

Sample dialog:
https://bitbucket.org/lyaffe/shape_shift/src/72d679da5635400bb19bbcd5817236f089388892/screenshoots/plugin.btc.to.nxt.png
https://bitbucket.org/lyaffe/shape_shift/src/72d679da5635400bb19bbcd5817236f089388892/screenshoots/plugin.nxt.to.btc.png

v1.0.1
Empty passphrase field after use
Fix Firefox layout
Add logo
Improve diagnostic messages
« Last Edit: August 04, 2015, 07:57:46 pm by lyaffe »
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Sebastien256

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Re: ShapeShift Integration plugin
« Reply #1 on: August 02, 2015, 03:59:07 pm »

Hi lyaffe,

That is a really cool plugin.
Do you think it would be possible to include this plugin in the official NRS release, similiar to the hello world plugin?
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barbierir

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Re: ShapeShift Integration plugin
« Reply #2 on: August 02, 2015, 04:33:55 pm »

Excellent!!!
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yassin54

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Re: ShapeShift Integration plugin
« Reply #3 on: August 02, 2015, 04:35:18 pm »

Thank you!  :)

Sebastien256

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Re: ShapeShift Integration plugin
« Reply #4 on: August 02, 2015, 06:16:34 pm »

Hi lyaffe,

That is a really cool plugin.
Do you think it would be possible to include this plugin in the official NRS release, similiar to the hello world plugin?

I mean, NRS got to have at least one official plugin which could serve as a template or example for others plugin. Just an idea here. 
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Riker

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Re: ShapeShift Integration plugin
« Reply #5 on: August 02, 2015, 07:10:26 pm »

Hi lyaffe,

That is a really cool plugin.
Do you think it would be possible to include this plugin in the official NRS release, similiar to the hello world plugin?

I mean, NRS got to have at least one official plugin which could serve as a template or example for others plugin. Just an idea here.

Thanks Sebastian, I think this is too early at this point, not sure if I mentioned that, this plugin is my submission to Jones' nxthacks (http://jnxt.org/nxthacks/) so if you like it you should vote for it. I really hope that you guys (a.k.a the community) find this plugin useful, seeing my code being used to solve real world problems is very rewarding by itself.

At this point, I really like to gather feedback. If someone can actually install the plugin, see that it displays correct data and performs the exchanges according to the specifications this would be great. I already run few dozen exchanges successfully using it but only between NXT and BTC.
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Riker

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Re: ShapeShift Integration plugin
« Reply #6 on: August 02, 2015, 07:16:59 pm »

Folks, I still have over 4 hours left. Would someone be kind enough to create a cool logo combining the ShapeShift fox with the NXT logo so I can include it in my submission ?
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Sebastien256

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Re: ShapeShift Integration plugin
« Reply #7 on: August 02, 2015, 07:25:23 pm »

I think this is too early at this point

I understand, but please keep the idea in mind.

Edit: Good luck for the competition!  :)
« Last Edit: August 02, 2015, 07:28:38 pm by Sebastien256 »
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Riker

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Re: ShapeShift Integration plugin
« Reply #8 on: August 02, 2015, 08:17:58 pm »

Folks, I still have over 4 hours left. Would someone be kind enough to create a cool logo combining the ShapeShift fox with the NXT logo so I can include it in my submission ?

I'm going to submit the project in 20 minutes. If anyone is working on this PM me now.
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marek3ball

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Re: ShapeShift Integration plugin
« Reply #9 on: August 02, 2015, 09:10:54 pm »

Folks, I still have over 4 hours left. Would someone be kind enough to create a cool logo combining the ShapeShift fox with the NXT logo so I can include it in my submission ?

I'm going to submit the project in 20 minutes. If anyone is working on this PM me now.

Shit ... too late?



shapenxt_a.png



shapenxt_b.png



shapenxt_c.png

« Last Edit: August 02, 2015, 09:14:40 pm by marek3ball »
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marek3ball

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« Last Edit: August 02, 2015, 09:40:48 pm by marek3ball »
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allwelder

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Re: ShapeShift Integration plugin
« Reply #11 on: August 03, 2015, 04:00:02 am »

Great,tried,worked well.
And made a picture-text tutorial on NxtChina.

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Riker

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Re: ShapeShift Integration plugin
« Reply #12 on: August 03, 2015, 05:26:34 am »

shapeshift_nxt_big.png



shapeshift_nxt_small.png


I like this one, very nice. I'll integrate it into v1.0.1 and send you a tip.
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marek3ball

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Re: ShapeShift Integration plugin
« Reply #13 on: August 03, 2015, 07:07:45 am »

Great, here it is with dark background for better sharing.

shapeshift_nxt_share.png
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Re: ShapeShift Integration plugin
« Reply #14 on: August 03, 2015, 08:33:49 am »

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Re: ShapeShift Integration plugin
« Reply #15 on: August 03, 2015, 09:05:21 am »

Wow! This plugin is really awesome. Thank you for your work!
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Isildur23

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Re: ShapeShift Integration plugin
« Reply #16 on: August 03, 2015, 09:33:43 am »

WOW! This is awesome!
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Re: ShapeShift Integration plugin
« Reply #17 on: August 03, 2015, 09:51:07 am »

Awesome plugin. Thanks!
- In Firefox the layout is broken. http://imgur.com/oJ6yIKh
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Riker

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Re: ShapeShift Integration plugin
« Reply #18 on: August 03, 2015, 01:44:49 pm »

Awesome plugin. Thanks!
- In Firefox the layout is broken. http://imgur.com/oJ6yIKh

I'll fix this for v1.0.1
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Riker

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Re: ShapeShift Integration plugin
« Reply #19 on: August 03, 2015, 01:49:02 pm »

Currently the NXT_BTC pair is not operational, https://shapeshift.io/limit/nxt_btc reply is "{"pair":"nxt_btc","limit":"0","min":"5.08646999"}" i.e. limit=0 indicates that they have no NXT available in their hot wallet. For some reason BTC_NXT does not work either, getting an interesting "code ECONNREFUSED errno ECONNREFUSED syscall connect". At least it gave me a chance to improve the error messages returned to the modal.
I opened a support ticket for shape shift, stay tuned.
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Riker

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Re: ShapeShift Integration plugin
« Reply #20 on: August 03, 2015, 02:07:38 pm »

Currently the NXT_BTC pair is not operational, https://shapeshift.io/limit/nxt_btc reply is "{"pair":"nxt_btc","limit":"0","min":"5.08646999"}" i.e. limit=0 indicates that they have no NXT available in their hot wallet. For some reason BTC_NXT does not work either, getting an interesting "code ECONNREFUSED errno ECONNREFUSED syscall connect". At least it gave me a chance to improve the error messages returned to the modal.
I opened a support ticket for shape shift, stay tuned.

Seems to be fixed now
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abctc

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Re: ShapeShift Integration plugin
« Reply #21 on: August 03, 2015, 07:43:09 pm »

Exchange NXT with other cryptocurrency quickly and without registration using the ShapeShift exchange.
......
* If you like my work, show it: NXT-62SZ-7MMM-CUDQ-8R5W8
- done.
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Riker

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Re: ShapeShift Integration plugin
« Reply #22 on: August 04, 2015, 07:59:03 pm »

v1.0.1 released with the following fixes:
Empty passphrase field after use
Fix Firefox layout
Add logo
Improve diagnostic messages
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Riker

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Re: ShapeShift Integration plugin
« Reply #23 on: August 07, 2015, 09:38:05 pm »

Folks, anyone had a chance to try this plugin for real ? Any feedback you'd like to share ?
If you decided not to use it, can you explain why ?
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Sebastien256

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Re: ShapeShift Integration plugin
« Reply #24 on: August 07, 2015, 09:44:52 pm »

Folks, anyone had a chance to try this plugin for real ? Any feedback you'd like to share ?
If you decided not to use it, can you explain why ?

Problem is all I want is NXT and I have no BTC to transfer to NXT.  :)
Next time I have some, I will try it.

I think it would also help that the package be include in the NRS release, maybe on the next testnet experimental version? I'm sure you would get more feedback.

Edit: what just a stupid comment I just made lol... Of course no one want to test that plugin on testnet...
« Last Edit: August 07, 2015, 09:46:54 pm by Sebastien256 »
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Riker

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Re: ShapeShift Integration plugin
« Reply #25 on: August 17, 2015, 08:30:19 am »

Folks, anyone had a chance to try this plugin for real ? Any feedback you'd like to share ?
If you decided not to use it, can you explain why ?

Problem is all I want is NXT and I have no BTC to transfer to NXT.  :)
Next time I have some, I will try it.

I think it would also help that the package be include in the NRS release, maybe on the next testnet experimental version? I'm sure you would get more feedback.

Edit: what just a stupid comment I just made lol... Of course no one want to test that plugin on testnet...

No, you cannot test this plugin on testnet since ShapeShift won't accept your transactions.
What you can do, is first exchange NXT to BTC then exchange back BTC to NXT. You can use dust amounts, starting from less than 10 NXT per transaction or its BTC equivalent. That's what I did when testing the plugin.
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Tosch110

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Re: ShapeShift Integration plugin
« Reply #26 on: August 17, 2015, 12:26:18 pm »

I wanted to try the plugin now but see that Shapeshift itself has some problems. last trade around 6 hours ago. I experience Shapeshift lags/unreliability a bunch of times in my services. I hope they can manage to get more reliable.

Obviously this leads to
"marketinfo/NXT_BTC error That pair is temporarily unavailable for trades.
marketinfo/BTC_NXT error That pair is temporarily unavailable for trades."

Will try again later when Shapeshift seems to work again

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Re: ShapeShift Integration plugin
« Reply #27 on: August 17, 2015, 02:42:58 pm »

Shapeshift should be working but still errors I get:

Code: [Select]
Failed to load resource: the server responded with a status of 404 (Not Found)
(program):172 3 tasks ready to run

Code: [Select]
marketinfo iteration 0
VM1843:140 counterPair NXT_BTC
VM1843:261 0 tasks ready to run
VM1843:274 results []
VM1843:279 rows
VM1843:110 marketinfo/NXT_BTC error That pair is temporarily unavailable for trades.
VM1843:110 marketinfo/BTC_NXT error That pair is temporarily unavailable for trades.
VM1843:110 limit/nxt_btc error That pair is temporarily unavailable for trades.
VM1843:287 recent
VM1843:303 recent rows

Riker

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Re: ShapeShift Integration plugin
« Reply #28 on: August 18, 2015, 06:32:16 am »

Shapeshift should be working but still errors I get:

Code: [Select]
Failed to load resource: the server responded with a status of 404 (Not Found)
(program):172 3 tasks ready to run

Code: [Select]
marketinfo iteration 0
VM1843:140 counterPair NXT_BTC
VM1843:261 0 tasks ready to run
VM1843:274 results []
VM1843:279 rows
VM1843:110 marketinfo/NXT_BTC error That pair is temporarily unavailable for trades.
VM1843:110 marketinfo/BTC_NXT error That pair is temporarily unavailable for trades.
VM1843:110 limit/nxt_btc error That pair is temporarily unavailable for trades.
VM1843:287 recent
VM1843:303 recent rows

This is of course a problem in ShapeShift itself. I contacted one of their developers, he said that they are in the process of upgrading their servers and "look for things to get better soon" - let's see.
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Re: ShapeShift Integration plugin
« Reply #29 on: November 03, 2015, 07:40:22 am »

I tried exchanging NXT for BTC, but have not received BTC. After clicking "Send NXT", 4'907.8627451 NXT were send to NXT-DEUB-PS9U-2KCY-6CW2P (txID: 9843418252375558765). There was no message attached.

In the My Exchanges section, this line appears:

Date                               Status            Deposit Address
11/3/2015 8:51:17       no_deposits   NXT-DEUB-PS9U-2KCY-6CW2P

There is no Amount, Type, etc.

No BTC were sent to the Withdrawal Address 14Q1H4H1pJbiRznAfLTFR872U2ZuzEqWuB.

Should I try to request a refund?

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Riker

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Re: ShapeShift Integration plugin
« Reply #30 on: November 03, 2015, 07:59:10 am »

I tried exchanging NXT for BTC, but have not received BTC. After clicking "Send NXT", 4'907.8627451 NXT were send to NXT-DEUB-PS9U-2KCY-6CW2P (txID: 9843418252375558765). There was no message attached.

In the My Exchanges section, this line appears:

Date                               Status            Deposit Address
11/3/2015 8:51:17       no_deposits   NXT-DEUB-PS9U-2KCY-6CW2P

There is no Amount, Type, etc.

No BTC were sent to the Withdrawal Address 14Q1H4H1pJbiRznAfLTFR872U2ZuzEqWuB.

Should I try to request a refund?

I'm sure you'll get a refund for this. Please contact ShapeShift about this since they control the deposit address NXT-DEUB-PS9U-2KCY-6CW2P

However, it's the 2nd time this problem is reported.
Let's try to diagnose it:
Did you use Shift or SendAmount ?
Did you wait a long time from the time the dialog has opened and until you sent your NXT ?

If you still have the browser open, can you check for errors in the JavaScript console logs and perhaps send me these logs for analysis.
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mystcoin

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Re: ShapeShift Integration plugin
« Reply #31 on: November 03, 2015, 08:19:10 am »

I tried exchanging NXT for BTC, but have not received BTC. After clicking "Send NXT", 4'907.8627451 NXT were send to NXT-DEUB-PS9U-2KCY-6CW2P (txID: 9843418252375558765). There was no message attached.

In the My Exchanges section, this line appears:

Date                               Status            Deposit Address
11/3/2015 8:51:17       no_deposits   NXT-DEUB-PS9U-2KCY-6CW2P

There is no Amount, Type, etc.

No BTC were sent to the Withdrawal Address 14Q1H4H1pJbiRznAfLTFR872U2ZuzEqWuB.

Should I try to request a refund?

I'm sure you'll get a refund for this. Please contact ShapeShift about this since they control the deposit address NXT-DEUB-PS9U-2KCY-6CW2P

However, it's the 2nd time this problem is reported.
Let's try to diagnose it:
Did you use Shift or SendAmount ?
Did you wait a long time from the time the dialog has opened and until you sent your NXT ?

If you still have the browser open, can you check for errors in the JavaScript console logs and perhaps send me these logs for analysis.

Thanks for responding, Lior.

I requested a refund from Shapeshift.

I used SendAmount. It was the first time I used this form, so I was confused. I was surprised that I was asked for the amount of BTC. I first tried to enter the amount of NXT I wanted to exchange, but was not allowed. So, I estimated the amount of BTC, then the withdrawal address. Then, the remaining shaded fields filled in with values. I clicked on "Send NXT" and the modal closed. I noticed the "My Exchanges" entry noted above, which I could tell did not look right,  and also a new transaction appeared on my dashboard.

Because of my confusion, it was a couple minutes before I clicked "Send NXT", and I did change the BTC amount at least once trying to estimate the amount of NXT I wanted to send. Each time I changed the BTC, the NXT amount and time limit would change. I noticed that the time limit was 10 minutes into the future, so I knew I had to click "Send NXT" quickly. I'm sure I clicked it within a couple minutes.

My browser is still open and Nxt is still running. I looked in my nxt.log file and found these reports around the time of the transaction (08:51:17):

2015-11-03 08:43:52 FINE: Accepted new transaction 2063709457007106340
2015-11-03 08:48:45 FINE: Average database transaction time is 0.010 seconds
2015-11-03 08:51:17 FINE: Accepted new transaction 9843418252375558765
2015-11-03 09:04:44 FINE: Average database transaction time is 0.033 seconds
2015-11-03 09:07:31 FINE: Accepted new transaction 14431066370649342013

There is no error report. Is there another place to look?


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Riker

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Re: ShapeShift Integration plugin
« Reply #32 on: November 03, 2015, 08:23:01 am »

There is no error report. Is there another place to look?

I need the JavaScript console log from your browser where you are running the wallet.
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mystcoin

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Re: ShapeShift Integration plugin
« Reply #33 on: November 03, 2015, 08:38:23 am »

There is no error report. Is there another place to look?

I need the JavaScript console log from your browser where you are running the wallet.

The browser javascript console is overflowed. It only displays output beginning at 10:10. The transaction occurred at 8:51.
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Riker

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Re: ShapeShift Integration plugin
« Reply #34 on: November 03, 2015, 08:49:00 am »

There is no error report. Is there another place to look?

I need the JavaScript console log from your browser where you are running the wallet.

The browser javascript console is overflowed. It only displays output beginning at 10:10. The transaction occurred at 8:51.

Ok, then let's wait for ShapeShift to refund your account. For 1.6.3 I'll reduce the verbosity of the javascript console so that we won't miss important information.
Any suggestions on how to make the sendamount modal more intuitive ?
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mystcoin

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Re: ShapeShift Integration plugin
« Reply #35 on: November 03, 2015, 09:18:32 am »

Ok, then let's wait for ShapeShift to refund your account. For 1.6.3 I'll reduce the verbosity of the javascript console so that we won't miss important information.
Any suggestions on how to make the sendamount modal more intuitive ?

The confirmation email I got from Shapeshift indicates that customer support begins in 7 hours. I'll post here if I get the refund.

The interface would be better if one could enter NXT when it is desired to convert NXT to BTC. I guess that BTC is required by Shapeshift, so perhaps there is nothing you can do about that. Considering that, the interface is already quite intuitive. One improvement might be to either add an update button, or include instructions to click somewhere else (change focus) after entering or changing a value in the BTC or Withdrawal Address fields. Currently, if one enters a new value in these fields, the other read-only fields do not update until one changes focus by clicking somewhere else. This is not obvious until one learns by trying it. It took me some time to think to try this.
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mystcoin

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Re: ShapeShift Integration plugin
« Reply #36 on: November 04, 2015, 06:34:53 am »

After 14+ hours, I received this email from ShapeShift, along with a refund to my NXT account:
Quote
Emily (ShapeShift)

Nov 3, 23:38

Hello! We were having issues with nxt earlier today so we have issued you a return. We have since fixed the issue so your exchanges should work fine now.

Here is the txid for your return: f2e831891b6a5851a6d170e0c0c83ad94fdb51286a9dc88545e7e77ec0224378

Have a great day!

I was going to try to exchange again, but they must still be having problems with NXT because the built-in interface in the NRS client shows:

Status: Error NXT available for exchange: Unavailable

I checked the ShapeShift website and there also NXT is unavailable for exchange.
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vivisko68

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Re: ShapeShift Integration plugin
« Reply #37 on: November 06, 2015, 02:16:34 am »

Hi, ShapeShifter! We have responded to your request!
Your request (4033) has been updated. To add additional comments, reply to this email.
Emily   
Emily (ShapeShift)
Nov 2, 22:48
Hi, there. That NXT address you have provided is not a shapeshift address. I will need your shapeshift NXT deposit address or the txid in order to look up your transaction. Thanks!
Vivisko68   
Vivisko68
Nov 2, 12:53
Dear Emily write to me please where my LTC or 10 000NXT?
2015-10-30 23:44 GMT+03:00 Emily (ShapeShift)
Vivisko68   
Vivisko68
Oct 30, 23:39
i dont have txid transaction
NXT-CG6B-FASB-LB3B-CXN2S
2966459269210161348 txid transaction 10 000 nxt
whats problems with exchange nxt to ltc?
joxi.ru/VrwepwdtvDQn2X
understand?
2015-10-30 23:44 GMT+03:00 Emily (ShapeShift)
Emily   
Emily (ShapeShift)
Oct 30, 21:44
Hello. The information you have provided does not allow me to look up your transaction. I need either your tixd or the deposit address that we provided to you to send your funds to in order to look up your transaction. Thanks!
Vivisko68   
Vivisko68
Oct 30, 21:04
Hello. I would be happy to help you. Can you please send me your txid or the deposit address we provided to you to send your funds to? We do not take screen shots for records of this information. Thanks!
Dear Emily (ShapeShift) how long time wait answer to my messages?
2015-10-30 18:49 GMT+03:00 Emily (ShapeShift)
Vivisko68   
Vivisko68
Oct 30, 17:49
NXT-CG6B-FASB-LB3B-CXN2S
2966459269210161348 txid transaction 10 000 nxt
whats problems with exchange nxt to ltc?
2015-10-30 18:49 GMT+03:00 Emily (ShapeShift)
Vivisko68   
Vivisko68
Oct 30, 17:46
2966459269210161348 its transaction
my nxt is NXT-CG6B-FASB-LB3B-CXN2S
Emily   
Emily (ShapeShift)
Oct 30, 16:49
Hello. I would be happy to help you. Can you please send me your txid or the deposit address we provided to you to send your funds to? We do not take screen shots for records of this information. Thanks!
Vivisko68   
Vivisko68
Oct 30, 08:19
NXT-WXG6-QBGY-FYA2-8DQK2  sent 10 000 NXT exchange to LTC
2015-10-30 10:16 GMT+03:00 ShapeShift
Vivisko68   
Vivisko68
Oct 30, 08:16
how long time wait my LTC?
details here: joxi.ru/8AnN3wqU0EMBAO



I want know where my money and when shape shift cash back?
Its not my problems if your code have troubles

Emily please cash back my money
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Riker

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Re: ShapeShift Integration plugin
« Reply #38 on: November 06, 2015, 10:26:42 am »

@vivisko68 I can see that ShapeShift already moved your funds to their hot wallet tx#9323959195504475940 this means that they have the private key of the deposit account which is good.
I will contact their NXT developer and their operations manager now (again) about your case.
I'm sure they will refund your NXT just be patient.
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vivisko68

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Re: ShapeShift Integration plugin
« Reply #39 on: November 06, 2015, 02:14:48 pm »

@vivisko68 I can see that ShapeShift already moved your funds to their hot wallet tx#9323959195504475940 this means that they have the private key of the deposit account which is good.
I will contact their NXT developer and their operations manager now (again) about your case.
I'm sure they will refund your NXT just be patient.

And 2 transaction was made via shape shift

txid 16459591585244065621     2100 nxt

where my money?

When wil be refund?
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Riker

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Re: ShapeShift Integration plugin
« Reply #40 on: November 06, 2015, 03:07:43 pm »

@vivisko68 I can see that ShapeShift already moved your funds to their hot wallet tx#9323959195504475940 this means that they have the private key of the deposit account which is good.
I will contact their NXT developer and their operations manager now (again) about your case.
I'm sure they will refund your NXT just be patient.

And 2 transaction was made via shape shift

txid 16459591585244065621     2100 nxt

where my money?

When wil be refund?

Did you change the default API key in the settings menu ? From some reason I cannot monitor your transactions.
Which function did you use when exchanging your NXT Shift or SendAmount ?
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cc001

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Re: ShapeShift Integration plugin
« Reply #41 on: November 06, 2015, 03:10:06 pm »

Which function did you use when exchanging your NXT Shift or SendAmount ?

what's the difference/purpose, btw?
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Riker

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Re: ShapeShift Integration plugin
« Reply #42 on: November 06, 2015, 03:39:09 pm »

Which function did you use when exchanging your NXT Shift or SendAmount ?

what's the difference/purpose, btw?

See here https://shapeshift.io/api shift vs. sendamount
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ShapeShift_io

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Re: ShapeShift Integration plugin
« Reply #43 on: November 06, 2015, 07:25:20 pm »

Hello! We have responded to you on your support ticket. Here is what we said:

Hi, again. We were notified today by the NXT team that you had posted your transaction on their forum. https://nxtforum.org/nxt-plugins/shapeshift-integration-plugin/msg199178/#msg199178

I did message you on Wednesday letting you know that we did need to return your NXT and needed you to send us your return NXT address and he have not heard back from you and so have not been able to return your funds. If you could please supply me with a return address, I would be happy to return your funds. We look forward to hearing back from you.

 
Emily Wednesday 18:25
Hi, there. The address you gave me previously was not our address, which is why we were not able to help you. It appears in your response this time, you have provided the correct address so thank you. We strive to always solve any issue that our customers have so so we can now help you since you have provided the correct information.

NXT was having issues during the time you did your transaction which is why your order did not complete. We will need to return your NXT to you. Can you please provide me with an NXT address to return your funds to?

Thanks!

 
Vivisko68 Wednesday 04:18
Dear scam company. https://www.mynxt.info/account/6937456242951353796 https://www.mynxt.info/account/10639181588922514179 ITS your deposit address and you have now my money

Cash back my money

2015-11-03 0:48 GMT+03:00 Emily (ShapeShift) <support@shapeshift.zendesk.com>:

 
Emily Monday 22:48
Hi, there. That NXT address you have provided is not a shapeshift address. I will need your shapeshift NXT deposit address or the txid in order to look up your transaction. Thanks!

 
Vivisko68 Monday 12:53
Dear Emily write to me please where my LTC or 10 000NXT?

2015-10-30 23:44 GMT+03:00 Emily (ShapeShift) <support@shapeshift.zendesk.com>:

 
Vivisko68 Oct 30 23:39
i dont have txid transaction

NXT-CG6B-FASB-LB3B-CXN2S

2966459269210161348 txid transaction 10 000 nxt

whats problems with exchange nxt to ltc?

http://joxi.ru/VrwepwdtvDQn2X

understand?

2015-10-30 23:44 GMT+03:00 Emily (ShapeShift) <support@shapeshift.zendesk.com>:

 
Emily Oct 30 21:44
Hello. The information you have provided does not allow me to look up your transaction. I need either your tixd or the deposit address that we provided to you to send your funds to in order to look up your transaction. Thanks!

Hi, ShapeShifter! We have responded to your request!
Your request (4033) has been updated. To add additional comments, reply to this email.
Emily   
Emily (ShapeShift)
Nov 2, 22:48
Hi, there. That NXT address you have provided is not a shapeshift address. I will need your shapeshift NXT deposit address or the txid in order to look up your transaction. Thanks!
Vivisko68   
Vivisko68
Nov 2, 12:53
Dear Emily write to me please where my LTC or 10 000NXT?
2015-10-30 23:44 GMT+03:00 Emily (ShapeShift)
Vivisko68   
Vivisko68
Oct 30, 23:39
i dont have txid transaction
NXT-CG6B-FASB-LB3B-CXN2S
2966459269210161348 txid transaction 10 000 nxt
whats problems with exchange nxt to ltc?
joxi.ru/VrwepwdtvDQn2X
understand?
2015-10-30 23:44 GMT+03:00 Emily (ShapeShift)
Emily   
Emily (ShapeShift)
Oct 30, 21:44
Hello. The information you have provided does not allow me to look up your transaction. I need either your tixd or the deposit address that we provided to you to send your funds to in order to look up your transaction. Thanks!
Vivisko68   
Vivisko68
Oct 30, 21:04
Hello. I would be happy to help you. Can you please send me your txid or the deposit address we provided to you to send your funds to? We do not take screen shots for records of this information. Thanks!
Dear Emily (ShapeShift) how long time wait answer to my messages?
2015-10-30 18:49 GMT+03:00 Emily (ShapeShift)
Vivisko68   
Vivisko68
Oct 30, 17:49
NXT-CG6B-FASB-LB3B-CXN2S
2966459269210161348 txid transaction 10 000 nxt
whats problems with exchange nxt to ltc?
2015-10-30 18:49 GMT+03:00 Emily (ShapeShift)
Vivisko68   
Vivisko68
Oct 30, 17:46
2966459269210161348 its transaction
my nxt is NXT-CG6B-FASB-LB3B-CXN2S
Emily   
Emily (ShapeShift)
Oct 30, 16:49
Hello. I would be happy to help you. Can you please send me your txid or the deposit address we provided to you to send your funds to? We do not take screen shots for records of this information. Thanks!
Vivisko68   
Vivisko68
Oct 30, 08:19
NXT-WXG6-QBGY-FYA2-8DQK2  sent 10 000 NXT exchange to LTC
2015-10-30 10:16 GMT+03:00 ShapeShift
Vivisko68   
Vivisko68
Oct 30, 08:16
how long time wait my LTC?
details here: joxi.ru/8AnN3wqU0EMBAO



I want know where my money and when shape shift cash back?
Its not my problems if your code have troubles

Emily please cash back my money
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vivisko68

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Re: ShapeShift Integration plugin
« Reply #44 on: November 07, 2015, 08:16:25 am »

@vivisko68 I can see that ShapeShift already moved your funds to their hot wallet tx#9323959195504475940 this means that they have the private key of the deposit account which is good.
I will contact their NXT developer and their operations manager now (again) about your case.
I'm sure they will refund your NXT just be patient.

And 2 transaction was made via shape shift

txid 16459591585244065621     2100 nxt

where my money?

When wil be refund?

Did you change the default API key in the settings menu ? From some reason I cannot monitor your transactions.
Which function did you use when exchanging your NXT Shift or SendAmount ?

No! i not change anything. i was exchange via function SHIFT
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Riker

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Re: ShapeShift Integration plugin
« Reply #45 on: November 07, 2015, 09:29:24 am »

@vivisko68 I can see that ShapeShift already moved your funds to their hot wallet tx#9323959195504475940 this means that they have the private key of the deposit account which is good.
I will contact their NXT developer and their operations manager now (again) about your case.
I'm sure they will refund your NXT just be patient.

And 2 transaction was made via shape shift

txid 16459591585244065621     2100 nxt

where my money?

When wil be refund?

Did you change the default API key in the settings menu ? From some reason I cannot monitor your transactions.
Which function did you use when exchanging your NXT Shift or SendAmount ?

No! i not change anything. i was exchange via function SHIFT
They told me they will did you send them your nxt account not the number? Trying to understand where is the disconnect ...
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