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Need assist with NXT transfer  
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Author Topic: Need assist with NXT transfer  (Read 1101 times)

tls14coin

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Need assist with NXT transfer
« on: December 15, 2017, 05:12:06 am »

Help!  My attempt at an asset transfer was logged as an ordinary payment to NXT-253H-ESRL-K87C-4R9FG

Who can assist finalizing the transfer to our asset wallet or returning funds?

Thanks -
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VanBreuk

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Re: Need assist with NXT transfer
« Reply #1 on: December 15, 2017, 03:05:26 pm »

Hello,

I think that address belongs to Poloniex. Only the owner of an account has control of it, so If a wrong transaction was sent to Poloniex, only they can assist.

But you can be more specific about what you were trying to do, and provide the transaction ID of your transfer so we can see what went wrong, if anything.
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GPG Fingerprint: B020 D1C1 F289 3B2C 3577  9EAD 455D D175 5913 C7F1

tls14coin

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Re: Need assist with NXT transfer
« Reply #2 on: December 15, 2017, 04:47:39 pm »

Wonderful!  Thanks for your reply.

The transaction is 9940336833755739022. 
I meant to repeat a transaction to NXT-LFBC-MTRF-XXYS-5J7L5
But sent to the other address on our recent transactions page.

If needed, I would be glad to open a case at Poloniex.

Thanks again.
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VanBreuk

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Re: Need assist with NXT transfer
« Reply #3 on: December 15, 2017, 04:55:04 pm »

Thanks for the info. Yes, you sent NXT to a Poloniex account. https://www.mynxt.info/transaction/9940336833755739022

But understand that in blockchain platforms like Nxt there's no central authority that can undo or reverse a transaction. Usually mistakes like this have no solution, unless the recipient has fair ethics and will agree to return the coins sent accidentally. But for this, as you suggest you have to open a support ticket in Poloniex and explain the case. Nothing else we can do about it here.

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tls14coin

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Re: Need assist with NXT transfer
« Reply #4 on: December 15, 2017, 05:06:06 pm »

Thanks, will give it a shot.   :)
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