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Help with naut withdrawal from nxt online wallet singapore
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Author Topic: Help with naut withdrawal from nxt online wallet  (Read 3952 times)

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Help with naut withdrawal from nxt online wallet
« on: October 01, 2016, 01:07:01 pm »

Please help me, I wish to withdraw my Bitcoins from nxt online wallet but I can find withdraw buttons after installing the monetary plug-ins. Please help my coins is stuck   :-[
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VanBreuk

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Re: Help with naut withdrawal from nxt online wallet
« Reply #1 on: October 01, 2016, 07:19:29 pm »

Hello,

Please note that Bitcoin is not in the Nxt Monetary System - only currencies issued in the Nxt blockchain can be found in the Monetary System, for instance NAUT. Is that what you actually mean, as implied in the post title?

If you want to send NAUT to another account using the MyNxt wallet, and you have the Nxt Monetary plugin installed, just go to the plugin, and click on "My Currencies" tab. The NAUT you hold in your wallet account will be displayed there. Click on "NAUT", and a pop-up with the Monetary plugin tools will appear. Select "Transfer", and you'll see the form to sent NAUT to another account.
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Browmbest

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Re: Help with naut withdrawal from nxt online wallet
« Reply #2 on: October 01, 2016, 07:40:52 pm »

Hello,

Please note that Bitcoin is not in the Nxt Monetary System - only currencies issued in the Nxt blockchain can be found in the Monetary System, for instance NAUT. Is that what you actually mean, as implied in the post title?

If you want to send NAUT to another account using the MyNxt wallet, and you have the Nxt Monetary plugin installed, just go to the plugin, and click on "My Currencies" tab. The NAUT you hold in your wallet account will be displayed there. Click on "NAUT", and a pop-up with the Monetary plugin tools will appear. Select "Transfer", and you'll see the form to sent NAUT to another account.

Thanks. I later learnt that it wasn't in full function as I was using mobile phone. I have done the withdrawal now, however,  over 6hrs now the confirmation is still running and reading 300+ is this normal, how long am I gonna wait  ???
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VanBreuk

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Re: Help with naut withdrawal from nxt online wallet
« Reply #3 on: October 01, 2016, 07:50:28 pm »

Hello,

Please note that Bitcoin is not in the Nxt Monetary System - only currencies issued in the Nxt blockchain can be found in the Monetary System, for instance NAUT. Is that what you actually mean, as implied in the post title?

If you want to send NAUT to another account using the MyNxt wallet, and you have the Nxt Monetary plugin installed, just go to the plugin, and click on "My Currencies" tab. The NAUT you hold in your wallet account will be displayed there. Click on "NAUT", and a pop-up with the Monetary plugin tools will appear. Select "Transfer", and you'll see the form to sent NAUT to another account.

Thanks. I later learnt that it wasn't in full function as I was using mobile phone. I have done the withdrawal now, however,  over 6hrs now the confirmation is still running and reading 300+ is this normal, how long am I gonna wait  ???

Can you please provide your Nxt account ID (the account you made the NAUT transfer from) so we can check in the http://mynxt.info block explorer? If the transaction was sent without errors, it should be added to the blockchain right away.
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Re: Help with naut withdrawal from nxt online wallet
« Reply #4 on: October 01, 2016, 08:10:02 pm »

NXT-LB3J-94GS-MTXT-92LZH
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Re: Help with naut withdrawal from nxt online wallet
« Reply #5 on: October 01, 2016, 08:11:30 pm »

This is it
NXT-LB3J-94GS-MTXT-92LZH

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VanBreuk

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Re: Help with naut withdrawal from nxt online wallet
« Reply #6 on: October 01, 2016, 08:29:22 pm »

Here's your account in the block explorer:

https://www.mynxt.info/account/8646418946503287856

And the transaction where you sent NAUT today:

https://www.mynxt.info/transaction/9256838078104905226

So everything looks okay. If the receiving party has not credited your transfer, please ask them to make sure that their Nxt Client is up to date, and if it is an exchange, and the NAUT haven't been credited to your account yet, contact their support.
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Re: Help with naut withdrawal from nxt online wallet
« Reply #7 on: October 01, 2016, 08:41:08 pm »

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Re: Help with naut withdrawal from nxt online wallet
« Reply #8 on: October 02, 2016, 05:00:27 am »

Hello. I'm still yet to receive it, I have written to poloniex support and the confirmations keeps running. Please why this long and how long will this take???
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VanBreuk

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Re: Help with naut withdrawal from nxt online wallet
« Reply #9 on: October 02, 2016, 01:04:12 pm »

Hello. I'm still yet to receive it, I have written to poloniex support and the confirmations keeps running. Please why this long and how long will this take???

Again, the delay in crediting your NAUT deposit to Poloniex has nothing to do with the MyNxt Wallet, or Nxt. You sent the NAUT, and the transaction was included in the blockchain immediately. If you had sent those NAUT for instance to my account, I would have received them in a minute. Your NAUT deposit address in Poloniex also received them in a minute, whatever else needs to happen is Poloniex responsibility. There's nothing else the Nxt network needs to do, and as far as I know Poloniex requires about 20 transaction confirmations (this should be about 20 minutes) to fully credit a deposit made over the Nxt network. When they receive a deposit, they should credit it to your account balance after their minimum number of required confirmations is reached. So unless the deposit was too small for them to credit it right away, or unless they have a problem in their system, you should have received the NAUT rather quickly. The delay is not happening in the Nxt network, but in Poloniex side. Only they can fix the issue. 
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