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Author Topic: Resolved: Help! All my NXT disappeared!  (Read 5894 times)

Zahlen

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Resolved: Help! All my NXT disappeared!
October 07, 2014, 12:42:16 am

Don't panic! Most likely your NXT is still there, it just hasn't shown up in your software. You can still see your account balance through a block explorer like https://nxtblocks.info/#section/blockexplorer_accounts or http://mynxt.info/blockexplorer/index.php.

If the block explorers show your account balance correctly, check if it's due to these two reasons:

1) In Nxt, your passphrase is your account. If you type a different passphrase, you'll end up in a different account. An unused account has 0 NXT, which could be what you're seeing. Check the account's address; if it's wrong, that means you mistyped your password. Log out and type in your passphrase again carefully.

2) It could also be that the blockchain hasn't finished downloading yet, wait until it's done. The blockchain is a record of all transactions made since the beginning of the Nxt network, and your account balance is calculated by totaling all the transactions into and out of your account. If it hasn't downloaded to the point of the first transaction into your account, that total will be 0. If it hasn't finished downloading completely, the total may not be up to date.


If the account number is correct and the blockchain has finished downloading, then it's due to something else. Make a new thread about it in this subforum (but never reveal your passphrase; again your passphrase is your account), the community will try to help you.
« Last Edit: November 16, 2014, 04:30:17 pm by Zahlen »
I edit the Nxt Wiki. We could use your help!
Thanks for your tips, they're much appreciated. NXT-HFTL-X9BX-BBQX-8FPEG

TwinWinNerD

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Sticky this!

this is THE faq.

Glucose

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Re: Resolved: Help! All my NXT disappeared!
November 28, 2014, 09:25:15 am


edit
« Last Edit: November 28, 2014, 10:17:55 am by Glucose »
NXT-MME3-QV8Z-D56R-74DF5

rubenaco

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Re: Resolved: Help! All my NXT disappeared!
November 28, 2014, 03:18:09 pm

good post zahlen. probably he wrote the pasword wrong or blockchain isn't download. no panic guy

raoulbtc

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I recently started with NXT.  I downloaded the client, let the blockchain fill up, and had a deposit sent to my NXT address.  Not 5 minutes after my NXT arrived, it disappeared from my wallet and got sent to another address... WTF!
I didn't even do anything within the wallet for it to be sent anywhere.  What kind of scammy system is this?

barbierir

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I recently started with NXT.  I downloaded the client, let the blockchain fill up, and had a deposit sent to my NXT address.  Not 5 minutes after my NXT arrived, it disappeared from my wallet and got sent to another address... WTF!
I didn't even do anything within the wallet for it to be sent anywhere.  What kind of scammy system is this?

can you write your address? For the account did you use the passphrase generator or used one of your own?

EvilDave

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Sorry, raoulbtc, this usually only happens when someone uses an insecure password.
There are naughty people constantly scanning the NXT blockchain in search of dodgy passwords......the last time we got a report like this was a few months ago, but even once is too much.
However, there may be another reason for the loss, so give us as much information as you can, starting with your account number.
Have you carried out a recent virus/malware scan ? Do you have other cryptos stored on the same PC ?

On the password: did you use a well-known phrase that has appeared anywhere else ever ?

My first bit of advice to you is to make a new NXT account, using the default passphrase generator. Do not use your old account ever again.
Did you only have NXT on your account ?
Nulli Dei, nulli Reges, solum NXT
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dude

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I recently started with NXT.  I downloaded the client, let the blockchain fill up, and had a deposit sent to my NXT address.  Not 5 minutes after my NXT arrived, it disappeared from my wallet and got sent to another address... WTF!
I didn't even do anything within the wallet for it to be sent anywhere.  What kind of scammy system is this?

Sounds like you used weak password. Nxt by default works a bit different than Bitcoin Core and uses brainwallet system, your password = private key = account.

Seems like someone keeps a database of weak password accounts and check them regularly.

Ash

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How is it possible for people to know where rubbish passwords have been used? And would they be able to access your account just by guessing/hacking your password somehow?

bizz

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How is it possible for people to know where rubbish passwords have been used? And would they be able to access your account just by guessing/hacking your password somehow?

There are bots trying to find weak passwords. They try each pass until they find account with funds. They work 24/7 and even use online dictionaries to find if people use popular phrases.

If you use default generated words for password you are safe.



jl777

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How is it possible for people to know where rubbish passwords have been used? And would they be able to access your account just by guessing/hacking your password somehow?

There are bots trying to find weak passwords. They try each pass until they find account with funds. They work 24/7 and even use online dictionaries to find if people use popular phrases.

If you use default generated words for password you are safe.
my guess is they generate the account numbers for all the common word "passwords" ahead of time. Then they just need to monitor the blockchain so see when the funds appear. Next block it is gone
There are over 1000 people in SuperNET slack! http://slackinvite.supernet.org/ automatically sends you an invite

I am just a simple C programmer

kmwaseem

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Make sure all your alphabets are in lower letter. Because when you save passphrase into any document it generally detects the starting alphabet into upper letter and it gets saved automatically.

TheCoinWizard

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Make sure all your alphabets are in lower letter.
::)
Bad advise this is

« Last Edit: March 27, 2015, 09:40:26 pm by TheCoinWizard »
Welcome to the After Nxt Calendar era...
Which started in the year 222 of the French Republic, Frost month, on the fifth day of the first week, better known as the 2456621th Julian day,
even better known as 24 November 2013 at 12:00:00 UTC.

boieemassab

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Hello,
 I sent up a new account and downloaded the blockchain and the nxt wallet. I sent 3 small deposits ( just under 3000 total ). They all arrived fine and were in my account. 5 minutes later the balance was gone and there is no record of these anywhere now. I made another deposit of 1 and it is now in my account. I checked the blockchain link in this forum and there is only record of the transaction for the 1 nxt. I used the random generated 12 word paraphase and my personal phrase is from a song I made up and would not be common at all including not real words.

boieemassab

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Hello,
 I see the transactions now. They went to another account that does not exist until now. So am I correct in assuming if you make any mistake it typing in 12 words that you cannot see or review allows you to enter an account that does not exist yet and send payments. Is there no errorproofing at all? If this is the case I am no longer interested in NXT.

barbierir

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Hello,
 I see the transactions now. They went to another account that does not exist until now. So am I correct in assuming if you make any mistake it typing in 12 words that you cannot see or review allows you to enter an account that does not exist yet and send payments. Is there no errorproofing at all? If this is the case I am no longer interested in NXT.

There cannot be errorproofing because you must be able to open any account, depending on which passphrase you write. With next version 1.5 it will be possible to save addresses but this wouldn't help first time users, the first time you create an account you should log-in and out a couple of times in order to double-check that you wrote the passphrase correctly and the address is always the same.
Do you think you sent the Nxt to a wrong address? This could be the case and I'm sorry. You can post the address so that others can verify this.



boieemassab

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Hello,
 Thanks for your help. The address the 3 transactions were sent to is:  NXT-ZC8U-L55N-RBLN-4WD3R  It is currently near the bottom of the first page of the block chain link provided in this thread.

barbierir

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Hello,
 Thanks for your help. The address the 3 transactions were sent to is:  NXT-ZC8U-L55N-RBLN-4WD3R  It is currently near the bottom of the first page of the block chain link provided in this thread.

http://www.nxtreporting.com/?a=NXT-ZC8U-L55N-RBLN-4WD3R&c=EUR

from Nxtreporting there are 3 incoming transactions of 685, 2289 and 9 Nxt respectively. No outgoing transactions. So your Nxt are still there if you have the passphrase to open that address, when you type your passphrase do you open  NXT-ZC8U-L55N-RBLN-4WD3R or a different address?

Maybe you must finish downloading the blockchain or you made a typo in writing the passphrase, in this case there still hope to recover it.


lurker10

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Hello,
 I see the transactions now. They went to another account that does not exist until now. So am I correct in assuming if you make any mistake it typing in 12 words that you cannot see or review allows you to enter an account that does not exist yet and send payments. Is there no errorproofing at all? If this is the case I am no longer interested in NXT.

Use MofoWallet with a wallet file system?
https://nxtforum.org/mofowallet-the-alternative-client/
Run a node - win a prize! "Lucky node" project jar: NXT-8F28-EDVE-LPPX-HY4E7

achim

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Hello,
 I see the transactions now. They went to another account that does not exist until now. So am I correct in assuming if you make any mistake it typing in 12 words that you cannot see or review allows you to enter an account that does not exist yet and send payments. Is there no errorproofing at all? If this is the case I am no longer interested in NXT.

If you know that you made only 1-2 typos, you can use this tool to find your lost funds: http://jnxt.org/typo/

It is not advisable to type your secret phrase manually every time. I use KeePass 2, that prevents me from any typos (and basic keyloggers).
Maybe mofowallet would be something for you: You can store your Nxt private key in a wallet.dat (I believe), same as bitcoin.

As barbierir said, the NRS client does not and should not know if you made a typo by mistake, or on purpose (could be that you want to open a new account with almost the same password). The powerful side of it is, you can login to your Nxt account anywhere on the world, from any machine, without the need of a wallet.dat
The main motivation behind this is that you won't leave any traces anywhere of your secret phrase. Nxt protects you against http://en.wikipedia.org/wiki/Key_disclosure_law
NXT-7ML4-22U8-QNXK-22222
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