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Need Some Help With My Account Please singapore
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Author Topic: Need Some Help With My Account Please  (Read 4225 times)

tradingpro89

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Need Some Help With My Account Please
« on: April 19, 2014, 05:07:32 am »

Hi,

I am having a issue with accessing my account with my password: it seems that it gave me a new
account number for it. However, the account I had already, had $32.00 in it, which was trying to access.

Here is the proof for that account:http://www.mynxt.info/blockexplorer/details.php?action=ac&ac=
6439882571137886628======= this is the account I am having trouble getting back into.

I had to go through a lot of steps to get this account set up after the system did this to me a few weeks back
Please, please can someone here who is more tech aware then myself with this particular coin kindly help me to get
back the little bit of coin I had in this account?

I did send a Message over to VanBreuk, but have not heard back so I am posting it here in this thread so that hopefully the mods
for this coin can please please help

thanks

Libby
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longzai1988

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Re: Need Some Help With My Account Please
« Reply #1 on: April 19, 2014, 05:17:36 am »

Hi,

I am having a issue with accessing my account with my password: it seems that it gave me a new
account number for it. However, the account I had already, had $32.00 in it, which was trying to access.

Here is the proof for that account:http://www.mynxt.info/blockexplorer/details.php?action=ac&ac=
6439882571137886628======= this is the account I am having trouble getting back into.

I had to go through a lot of steps to get this account set up after the system did this to me a few weeks back
Please, please can someone here who is more tech aware then myself with this particular coin kindly help me to get
back the little bit of coin I had in this account?

I did send a Message over to VanBreuk, but have not heard back so I am posting it here in this thread so that hopefully the mods
for this coin can please please help

thanks

Libby

Only you possessed the password to this particular account, try to look for redundant <space> to verify you had type in the correct password
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tradingpro89

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Re: Need Some Help With My Account Please
« Reply #2 on: April 19, 2014, 05:54:39 am »

Hi,

yes I know that I hold the password, however each time I am putting it in it keeps giving me a new account
instead of the orginal one where I have the $32.00 in.

Can you advise me on how to check for the redundant <space>. i thought it looked alright I saved it in note pad txt file?

thanks and any help would greatly be appreciated it.

Libby
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chanc3r

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Re: Need Some Help With My Account Please
« Reply #3 on: April 19, 2014, 06:24:07 am »

Hi,

yes I know that I hold the password, however each time I am putting it in it keeps giving me a new account
instead of the orginal one where I have the $32.00 in.

Can you advise me on how to check for the redundant <space>. i thought it looked alright I saved it in note pad txt file?

thanks and any help would greatly be appreciated it.

Libby

Libby,

The account number is generated by the password, so if the passwords are different you automatically get a different account number.
The reason you get a different account number now is because the NXT client is receiving a different password and based on this the mathematics generates a different encrypted number.

So either you typed the password incorrectly the first time
or
You are typing the password incorrectly now..

If you are using notepad and copy/paste you need to make sure you have correctly copied the password.

For example if you didn't do this the first time and pasted something random from the clipboard into the password field then unless you can see what that was in clipboard history it is unlikely you or anyone will access that account again.

If you can access the same number consistently now then the error was likely made the first time you entered that password - repeating whatever that error was would give you access to that account and you can transfer the NXT to the account entering your password correctly generates.

*EDIT: I always enter a new password at least twice to make sure I know how to do it and get the same account number each time before I send any NXT to that number.
« Last Edit: April 19, 2014, 06:30:01 am by chanc3r »
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VanBreuk

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Re: Need Some Help With My Account Please
« Reply #4 on: April 19, 2014, 12:11:49 pm »

Hey Libby,

as chanc3r and longzai1988 already implied, there's no way to recover coins from an account without knowing the password for that account. It's like recovering money from a bank account without knowing your ID/security PIN information, or from an unbreakable safety box without the key.

Either you made a mistake typing/pasting your password when you created the account, or did not save the password properly after creating the account.

The only thing you can do is try to reproduce the difference in the password you used the first time. If you were typing the password, it's going to be very difficult since many accidental typing errors could happen. But if you generated a password somewhere else, then copied and pasted it into your Nxt client, there's a couple things you can try. Particularly, you can try the same password that now is leading you to account 1007002107894703154 - but adding either before or after the password string a space. Like this " PASSWORD" or "PASSWORD ", where PASSWORD is the password that takes you to 1007002107894703154. I'm suggesting this since sometimes an extra space character can sneak into a copied/pasted string.

You could also try a different web browser. There's been a few cases in the past where people used old/unusual browsers and turned out the browser limited the amount of characters in a password field, truncating the entered password and hence sending a different password to the Nxt software - resulting in a different account number.

Other than this, we cannot really help you since there is no way for anyone but you to figure out the error in your introduction of the password.
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starik69

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Re: Need Some Help With My Account Please
« Reply #5 on: April 19, 2014, 01:25:36 pm »

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Damelon

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Re: Need Some Help With My Account Please
« Reply #6 on: April 19, 2014, 01:41:28 pm »

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starik69

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« Last Edit: April 19, 2014, 07:21:46 pm by starik69 »
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chanc3r

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Re: Need Some Help With My Account Please
« Reply #8 on: April 19, 2014, 06:43:34 pm »

Ha, mynxt.info shows this two links as the same account with different balances  ;D
http://www.mynxt.info/blockexplorer/details.php?action=ac&ac=%206439882571137886628
http://www.mynxt.info/blockexplorer/details.php?action=ac&ac=206439882571137886628

No first link is 6439882571137886628
Second link is 206439882571137886628

Both are ZERO!
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starik69

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Re: Need Some Help With My Account Please
« Reply #9 on: April 19, 2014, 07:21:31 pm »

Ha, mynxt.info shows this two links as the same account with different balances  ;D
http://www.mynxt.info/blockexplorer/details.php?action=ac&ac=%206439882571137886628
http://www.mynxt.info/blockexplorer/details.php?action=ac&ac=206439882571137886628

No first link is 6439882571137886628
Second link is 206439882571137886628

Both are ZERO!
Oh, i deleted only % in second link and forgot about 20 :-[
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@jang

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Re: Need Some Help With My Account Please
« Reply #10 on: April 19, 2014, 08:12:56 pm »


yes I know that I hold the password, however each time I am putting it in it keeps giving me a new account




I have the same situation.
I can not believe that I made a mistake ...
Before sending the coins to the account I double checked the password.
It was my first transfer the coins nxt...  :-\
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Tosch110

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Re: Need Some Help With My Account Please
« Reply #11 on: April 19, 2014, 08:25:13 pm »

did you check if you have left an empty space to the front or beginning of your passphrase?

@jang

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Re: Need Some Help With My Account Please
« Reply #12 on: April 19, 2014, 08:45:42 pm »

did you check if you have left an empty space to the front or beginning of your passphrase?

Yes I did. Thanks ;)
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