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Author Topic: NXT web wallet login problems and wrong passphrase  (Read 187 times)

bakus33

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Hello,

Yesterday I created a new NXT web wallet account with a custom passphrase. Then I downloaded NTX clinet. When I logged in, I selected "returning user" and log in with the NXT web wallet address.

Today im trying to log in to my web wallet via website, but login doesn't work. Password is 100% correct, since i get the notice to my email someone tries to log in. When i press login button, nothing happens.

I thought ok...maybe i need to send some NXT coins to my wallet.
And I did, coins came to my address (checked via NXT client). But unforunately I didnt checked if passphrase is working. Now I've tried to send 1NXT to get a public key, but got an error saying my passphrase is wrong.

When i try to login with my passphrase with my client, i get some other wallet - with NXT balance = 0.

Any idea how to fix this - how to get my coins back?


« Last Edit: August 09, 2017, 09:01:35 pm by bakus33 »

bakus33

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OK i found a solution.

Login problem is a known isue with Chrome: https://nxtforum.org/mynxt-info/mynxt-online-wallet-registrations-are-open-again/.

I also found instructions to open web wallet with NXT client: https://nxtforum.org/mynxt-info/accessing-your-mynxt-wallet-accounts-in-the-nxt-client/

Thank you anyway.

VanBreuk

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OK i found a solution.

Login problem is a known isue with Chrome: https://nxtforum.org/mynxt-info/mynxt-online-wallet-registrations-are-open-again/.

I also found instructions to open web wallet with NXT client: https://nxtforum.org/mynxt-info/accessing-your-mynxt-wallet-accounts-in-the-nxt-client/

Thank you anyway.

Hello bakus33,

glad you solved it before I could reply. It appears there was a confusion between the Nxt account passphrase (used to unlock accounts in Nxt) and the MyNxt web wallet master password, which MyNxt uses to encrypt the user's account information (most specially the passphrase) in the site database.
GPG Fingerprint: B020 D1C1 F289 3B2C 3577  9EAD 455D D175 5913 C7F1
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