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Helpdesk => Nxt Helpdesk => Topic started by: cryptochoubey on February 27, 2018, 02:06:51 pm

Title: Nxt noob! Can't find my tokens. Please help!
Post by: cryptochoubey on February 27, 2018, 02:06:51 pm
Hello Everyone,

Complete noob here. I created a wallet on nxt DOT jelurida DOT com site and got a passphrase and public address ( last year). I tested transfer of 65 nxt that day and it went in perfectly fine. I then downloaded a new desktop walled and tried to access the wallet with same key but i got a different wallet address. Not sure how. Now when i try to login to nxt DOT jelurida DOT com, the website is down and my desktop wallet does not show my nxt balance. Please help me. how do i login to nxt DOT jelurida DOT com? is there an alternate portal? why did my desktop wallet showing a different address when i used the same passphrase to open it as my web wallet? are those two different? :-[ :-[ :-[ :-[ :-[ :-[ :-[ :-[ :-[ :-[ :-[

Thanks
Title: Re: Nxt noob! Can't find my tokens. Please help!
Post by: cryptochoubey on February 27, 2018, 02:14:16 pm
btw, my actual wallet address is NXT-ATXP-84JB-8P6H-F9CJC , i am able to see my NXT but i can't withdraw it.
Title: Re: Nxt noob! Can't find my tokens. Please help!
Post by: cryptochoubey on February 27, 2018, 03:01:22 pm
Warning!: Your account does not have a public key! This means it's not as protected as other accounts. You must make an outgoing transaction to fix this issue. (Set account info, send a message, buy an alias, send NXT, ...)


is see this written the wallet. when i try to send transaction, i get error that passphrase is incorrect  >:( >:( >:(
Title: Re: Nxt noob! Can't find my tokens. Please help!
Post by: Right.Here on February 27, 2018, 03:05:47 pm
Hi  :)

check if your passphrase is in 1 line and there is no spaces before and after, login with your NXT address and try
Title: Re: Nxt noob! Can't find my tokens. Please help!
Post by: cryptochoubey on March 01, 2018, 01:46:53 pm
THANKS. MY mistake, i was putting in wrong passphrase. thanks for your help
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