elective-stereophonic
elective-stereophonic
lost access to money
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Author Topic: lost access to money  (Read 1763 times)

nick

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lost access to money
« on: April 05, 2017, 06:12:12 am »

i exchanged ether to buy nxt coin when transaction completed a new account id is generated where i see my nxt coins but in accesible as the passphrase is unknown and the original passphrase is not working
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lurker10

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Re: lost access to money
« Reply #1 on: April 05, 2017, 06:30:51 am »

Check that you do not have white space at the end of the passphrase. Some word processors add white space.
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nick

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Re: lost access to money
« Reply #2 on: April 05, 2017, 06:36:46 am »

no space tried it several times, even the second time when spend ether to buy nxt, a new id generated and same can switch to account but cannot use the passphrase
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wolffang

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Re: lost access to money
« Reply #3 on: April 05, 2017, 06:41:33 am »

no space tried it several times, even the second time when spend ether to buy nxt, a new id generated and same can switch to account but cannot use the passphrase

What did you use to Exchange ether to nxt?

Shapeshift, changelly?
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nick

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Re: lost access to money
« Reply #4 on: April 05, 2017, 06:43:55 am »

shape shift....
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wolffang

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Re: lost access to money
« Reply #5 on: April 05, 2017, 08:03:25 am »

shape shift....

Its generates an address to send eth too but you also handed in a NXT address for Shapeshift to send your NXT too.
What is the NXT-...-... ID that you have filled in?
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