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My ARDR goes at 0 while I still hold my NXT …  
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Author Topic: My ARDR goes at 0 while I still hold my NXT …  (Read 7630 times)

Vetea.d

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My ARDR goes at 0 while I still hold my NXT …
« on: October 14, 2016, 03:17:38 am »

Can someone explain to me how this can be possible ?
Maybe the dev team could help me ?
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Riker

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #1 on: October 14, 2016, 06:04:03 am »

Can someone explain to me how this can be possible ?
Maybe the dev team could help me ?

What is your NXT account ?
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NXT Core Dev
Account: NXT-HBFW-X8TE-WXPW-DZFAG
Public Key: D8311651 Key fingerprint: 0560 443B 035C EE08 0EC0  D2DD 275E 94A7 D831 1651

Vetea.d

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #2 on: October 14, 2016, 06:56:48 am »

Here is my NXT account : NXT-2TD3-SGCY-2HVN-95K5V


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cryptogast@gmail.com

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #3 on: October 14, 2016, 07:02:38 am »

Hi,

I have the same issue in myNXT, please also check my account
NXT-489W-EMNF-UGYP-BZCSU

Thanks in advance.
Cryptogast
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Riker

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #4 on: October 14, 2016, 07:04:34 am »

Vetea.d According to my node you have a balance of 70000 NXT and 45259 Ardor, also see https://nxtportal.org/accounts/9047208024374011233
Perhaps your blockchain is not fully downloaded.

One thing you must do immediately, is issue an outgoing transaction in order to set a public key for your account otherwise your account is only protected by your 64 bit address on not by a 256 bit public key which is very risky.
To fix this, you can send a message to yourself or register an alias or pay 1 NXT to yourself.
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NXT Core Dev
Account: NXT-HBFW-X8TE-WXPW-DZFAG
Public Key: D8311651 Key fingerprint: 0560 443B 035C EE08 0EC0  D2DD 275E 94A7 D831 1651

Riker

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #5 on: October 14, 2016, 07:06:45 am »

Hi,

I have the same issue in myNXT, please also check my account
NXT-489W-EMNF-UGYP-BZCSU

Thanks in advance.
Cryptogast

See https://nxtportal.org/accounts/11340450223703005436
Again you need to set a public key.
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NXT Core Dev
Account: NXT-HBFW-X8TE-WXPW-DZFAG
Public Key: D8311651 Key fingerprint: 0560 443B 035C EE08 0EC0  D2DD 275E 94A7 D831 1651

Riker

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #6 on: October 14, 2016, 07:07:41 am »

Folks are you using local nodes or are these accounts on mynxt?
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NXT Core Dev
Account: NXT-HBFW-X8TE-WXPW-DZFAG
Public Key: D8311651 Key fingerprint: 0560 443B 035C EE08 0EC0  D2DD 275E 94A7 D831 1651

cryptogast@gmail.com

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #7 on: October 14, 2016, 07:10:17 am »

Account is on myNXT.info
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cryptogast@gmail.com

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #8 on: October 14, 2016, 07:14:25 am »

Transfered 1 nxt to myself, as surgested
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cryptogast@gmail.com

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #9 on: October 14, 2016, 07:16:45 am »

Ok I see my public key now nxtportal.org/accounts/11340450223703005436
And also my Ardor balance, but how to receipt it?
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Vetea.d

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #10 on: October 14, 2016, 07:20:01 am »

Thank you Mista' Riker for your explanation. I do the changes right now and hope that all we'll be ok after that.


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Riker

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #11 on: October 14, 2016, 07:24:33 am »

Ok I see my public key now nxtportal.org/accounts/11340450223703005436
And also my Ardor balance, but how to receipt it?

The NXT funds are on mynxt you can use them as you like.
To trade Ardor, you can either setup your own node and use the NXT asset exchange or transfer your Ardor balance to one of the exchanges which support it.
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NXT Core Dev
Account: NXT-HBFW-X8TE-WXPW-DZFAG
Public Key: D8311651 Key fingerprint: 0560 443B 035C EE08 0EC0  D2DD 275E 94A7 D831 1651

lurker10

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #12 on: October 14, 2016, 07:26:46 am »

I believe it's possible to trade on mynxt with a Trade Pro ASSETS plugin but don't quote me on this.
« Last Edit: October 14, 2016, 07:30:07 am by lurker10 »
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Vetea.d

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #13 on: October 14, 2016, 08:39:25 am »

So for my problem, do I have to believe what I see on my NXT web wallet  or do I have to believe what the Numbers say for my account on the nxtportal.org ?
If the problem comes from a synchronisation between the blockchain and the NXT web wallet app, I hope they could fix it rapidly.
If not, I hope I will not lose those ardr ………


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starik69

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #14 on: October 14, 2016, 11:04:04 am »

I think people on MyNXT are mislead by the label "Ardor distribution status: 0 ARDR" ::)
But if you read it literally - it is correct! 8)
Didtribution ended yesterday and there is nothing to distribute! :P
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farl4bit

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #15 on: October 14, 2016, 11:27:44 am »

Hi,

I have the same issue in myNXT, please also check my account
NXT-489W-EMNF-UGYP-BZCSU

Thanks in advance.
Cryptogast

You have 6247,8726 ARDR and 6863,39 NXT  :)
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JamesList

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #16 on: October 14, 2016, 12:02:07 pm »

Same problem, have used my account since years and blockchain is up 2 date. Somehting went definietly wrong with the distribution. Never had problems before with receiving assets.
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MrV777

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #17 on: October 14, 2016, 12:41:30 pm »

Same problem, have used my account since years and blockchain is up 2 date. Somehting went definietly wrong with the distribution. Never had problems before with receiving assets.

What's your account?
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NXT: NXT-BK2J-ZMY4-93UY-8EM9V
NXT nodes: 209.222.98.250, 216.155.128.10

Peter2516

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #18 on: October 14, 2016, 01:41:54 pm »

Check https://bitcointalk.org/index.php?topic=1518497.msg16557117#msg16557117

Quote from: martismartis
Mynxt.info has some problems with displaying ardr assets for people. It will be fixed soon. To chack balance of the ardor asset in your account, please go to www.nxtportal.org, search for your account id and check the ardr balance. Don't worry, all accounts and balances are on Nxt blockchain.

Please also try official NRS client from https://nxtforum.org/nrs-releases/nrs-v1-10-2/ (it will download complete blockchain in the background, while you can fully control your account during it) or Supernet Lite client from www.supernet.org (it don't need blockchain download).

How to retrieve passphrase of your account at mynxt.info:
1 clear cookies (All. Or better selectively: browser settings ... search for "cookies" ... all cookies and site data ... mynxt ... delete)
2 log into mynxt.info
3 dashboard ... settings ... security
4 "download wallet backup"
5 WalletViewer https://github.com/mynxt-info/WalletViewer/releases --> v1.4 for windows
6 use "master pw" as passphrase to decrypt the 'wallet.json.aes' file.
7 copy password (68 chars 400 bits in my case), paste/import into downloaded client
Done.  Hope that helps.

For live support, please join NXTchat slack, invitation at https://nxtchat.herokuapp.com/
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olarsson

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Re: My ARDR goes at 0 while I still hold my NXT …
« Reply #19 on: October 14, 2016, 04:23:06 pm »

I sent 100 ARDR to NXT wallet it worked and it was a fast transaction. Now I try to transfer ARDR out of NXT-wallet with "trasfer asset". I try to send 50 of 100 ARDR to bittrex but I get the message "Not enough founds". Do you have any suggestions what could be wrong?
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